Privacy Policy

The New Stack
Privacy Policy
Effective date: October 28, 2022

This Privacy Policy describes how we, Alex Williams Media, LLC (d/b/a The New Stack) (referred to as “we” “our” or “us”), collect, use, and share your personal information. This Privacy Policy applies to information that we collect when you visit our website  www.thenewstack.io, interact with the features of our website (including downloading eBooks, listening to content, submit contributions, sign up to attend events, fill out surveys or sign up for our newsletter), or when you interact with us through our email, advertising, or social media campaigns (collectively, our “Services”). By accessing or using our Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time, please see Changes to this Privacy Policy below for more information.

This Privacy Policy does not apply to employees or job applicants. Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.  If we learn that we have collected personal information from individuals under the age of 16, we will delete that information. 

Additional Privacy Rights

If you are a citizen of Switzerland, the United Kingdom, or a country in the European Economic Area, we explain the additional rights that you may have under European privacy laws in the European Privacy Rights section. If you are a resident of California, Nevada, or Virginia we explain additional rights that you may have in the U.S. Data Privacy Rights section. 

Information We Collect

We may collect the following types of personal information in the following ways: 

• Information that you provide us when you download eBooks, submit contributions, sign up for live events, fill out forms or questionnaires, respond to surveys, participate in a contest, contact us, respond to our emails, or contact us;

• Information that is collected automatically about your interaction with the Services through automatic tracking technologies (e.g., cookies, pixels, tags, or other tracking technology) that may or may not personally identify you (this information may be combined with information that does personally identify you). This includes information like IP address, device ID, advertising ID, Internet connection, network activity, operating system, browser type, session activity, clickstream data, referring or exiting URL, transaction details, type of device or equipment you use, course geolocation, your activity or interaction with our Services, the links you click on, whether you open our emails, or interactions with our social media accounts or marketing materials;

• We may receive information from third party service providers, like survey tools, support ticketing systems, or other service providers. They may provide us with the information that you provide through the applicable third-party service provider tool, such as name, email address, or other information. They may also provide us with information about your interaction with the third-party service provider’s tools or services through automated tracking technologies; and

• We may receive information from third party partners such as marketing partners or sponsors. These partners may share personally identifiable information with us such as name, email address, physical address, and phone number.

Cookies & Automatic Tracking Technologies

Like many websites and online services, we use cookies, pixels, and other automatic tracking technologies to collect information about your use of our Services. Cookies are alphanumeric identifiers in the form of data files that are inserted and stored by your web browser on your computer’s hard drive. 

Through cookies or similar tracking technologies, we collect usage information like your interactions with our Services. We may associate this information with your IP address or other ID (e.g, device ID). Through automated tracking technology, we collect browser type and setting, time/date, language preferences, and device information, crash data, usage information, transaction information, links clicked, pages or content viewed, emails opened, and other similar kinds of information.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being set.  

Please see our Cookie Policy for more information. 

Social Media 

Through our Services, we may provide you with access to social media pages via icons on our website, or you may interact with our social media pages. When you interact with us through social media, we receive the personal information that you share with us. 

As with other third-party websites, the information that you share with the social media platforms will be governed by the privacy policies and terms of service of the providers the social media platform and not by the policies and procedures we describe here. 

How We Use the Information We Collect

We use the personal information that we collect or receive:

• To provide the Services and its contents to you, to allow you to participate in the interactive features of the Services, and to support the Services;
• To provide you with recommendations, to tailor or customize the Services to your profile, or to provide you with a custom experience;
• To communicate with you about the Services or your account within the Services;
• For research and development purposes, including to develop new products, services or features; 
• To analyze the Services, and to estimate audience size or usage; 
• To remember your preferences;
• To validate information about you;
• To provide you with information, products, or services that you request, or that we think may be of interest to you;
• To administer contests and sweepstakes, communicate with entrants, notify winners, award prizes, and comply with applicable law; 
• To fulfill any other purpose for which you provided it;
• To carry out our legal obligations and to enforce our rights, including collections;
• To investigate misuse or misconduct relating to the Services; 
• To help protect you, our service providers or partners, or others from fraud, malicious activity, or other privacy or security-related concerns; and
• In ways that we disclose to you when we collect the information, or for other notified purposes with your consent or at your direction.

How We Share Your Personal Information

We may share the personal information that we collect via the Services as follows: 

• With our service providers for business purposes; 
• With third party event or content sponsors (e.g., eBook, podcast, or other content sponsors);
• With our affiliated entities; 
• With third party partners like analytics providers (e.g., Google Tag Manager and Google Analytics) or social media for marketing and promotional purposes;
• With legal, accounting, and other professional service providers;
• With legal authorities or third parties if we deem necessary to enforce our rights, or the rights of third parties (including in connection with your breach of this Privacy Policy or any other agreement between us);
• When required by any applicable law, rule regulation, subpoena, or other legal process; 
• In connection with the negotiation or execution of a merger or sale of our business; or
• To prevent illegal, harmful, fraudulent, or damaging activities.

European Data Resident Data Privacy 

If you are a resident of Switzerland, the United Kingdom, or a country within the European Economic Area (EEA), you may have rights under European data protection laws regarding the processing of your personal information. You have the right to access the information that we hold about you and, in some cases, you may have the right to ask that your information be corrected, erased, or transferred (subject to limitations under applicable law). You may also have the right to object to or request that we restrict the processing of your personal information. If we collect information based on your consent, you have the right to revoke your consent.

If you would like to exercise any of these rights, you may contact us as indicated in the Contact Us section below. The rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of a third party. We may request specific information from you to confirm your identity. In some cases, we may charge a reasonable fee for access to your information.

Our lawful basis for collecting personally identifiable information is to fulfill contracts with you or with our customer, our legitimate interest in providing the Services and content to you, with your consent, or to comply with our legal obligations.

We will retain information for as long as necessary to fulfill our legitimate business purpose, to comply with any laws or regulations, to resolve disputes, or to enforce our agreements. We may retain information longer for our legitimate business interest if retention is not outweighed by your personal rights and freedoms.

Dispute Resolution

You may direct questions or complaints arising from this Privacy Policy to us by contacting us through the channels indicated in the Contact Us section below. Residents of the EEA and Switzerland may file a complaint with a data protection authority. The data protection authority will require you to first attempt to resolve any complaint with us, please see the Contact Us section below to file a complaint with us.

Any other disputes arising out of or related to this Privacy Policy will be handled in accordance with the dispute resolution process indicated in our Terms of Use available at www.thenewstack.io/terms-of-use. 

U.S. States Data Privacy Rights

California Resident Privacy Rights

If you are a California resident, the California Consumer Protection Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may provide you with additional rights regarding your personal information. The rights outlined in this section do not apply to information exempted under the CCPA, including aggregated data, or to individuals who are not residents of California.

CCPA Rights

To the extent provided under the CCPA, and subject to applicable exceptions, California residents have the following rights with respect to the information that we collect:

• The right to know the categories and specific personal information we have collected, the categories and sources from which we collected the personal information, the categories of third parties with whom we share personal information, and the business or commercial purpose for collecting or selling (if applicable) personal information; 

• The right to request a copy of the personal information that we collected about you during the past 12 months; 

• The right to opt out of sales of personal information (if applicable) or sharing personal information for cross-contextual behavioral advertising (if applicable); 

• The right to request that we delete the personal information that we have collected from you, subject to certain exceptions; 

• The right to correct inaccurate information that we maintain about you;

• The right to limit the disclosure of sensitive personal information, if we use or disclose sensitive personal information; 

• The right to request information about and opt out of automated decision making (if applicable); and 

• The right to exercise the rights described above free from discrimination or retaliation, as prohibited by the CCPA.

For purposes of CCPA, in the previous 12 months, we collected the following categories of personal information and share personal information with the following categories of third parties: