Microsoft Copilot in Dynamics 365
Customer Service

Copilot in Service provides real-time AI assistance that helps agents automate time-consuming tasks to handle cases efficiently and resolve issues faster so that they can deliver value to customers.

Get started

Read the onboarding guide to get started with Copilot in Service today.

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See what's upcoming

Check out the release plan to see what features are upcoming in Copilot in Service.

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Join the community

The Service Copilot community is your hub for the official blog, latest news, and discussions.

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