5,445 questions
1 answer
help cant access minecraft pc without xbox interfering
hey guys, I purchased minecraft pc but cant play without xbox pass???? help
Windows for home | Windows 11 | Gaming
asked
2026-10-13T23:42:32.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 32%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Aliyah Haigh
0
Reputation points
answered
2026-10-14T06:57:51.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,445
Reputation points Microsoft External Staff
Moderator
1 answer
Consistent 1 Hz stutter in Windows 11 with HAGS enabled (Ryzen 5600 + NVIDIA) — Temporarily resolved by Alt+Tab/Game Bar, flawless on Windows 10
Problem Description In all 3D games with Hardware-Accelerated GPU Scheduling (HAGS) enabled, periodic micro-stutters occur in Windows 11 at a fixed cadence: exactly once per second (~1 Hz). How it manifests: The stutters don't necessarily start right…
Windows for home | Windows 11 | Performance and system failures
32,606 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 30%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
1 answer
Following up from case #Moderator note: PII removed which was closed by Microsoft Casual Games Support Team around 9/3/2026
Microsoft Casual Games Support Team was not able to solve my issue with the Spider Solitaire freezing during the middle of playing about every 20-30 minutes. They said they were forwarding the issue on to the Engineering team and that the Engineering…
Windows for home | Other | Performance and system failures
2,879 questions
asked
2026-10-12T09:33:09.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 20%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Teresa Smith
0
Reputation points
commented
2026-10-14T06:55:33.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,695
Reputation points Microsoft External Staff
Moderator
1 answer
Sign in problem
Mujhe nahi pata mere sath kya ho raha hain mene subah pc reset Kiya tha jiske baad mujhe resign in karne ko kaha for mere resign in karne ke liye Microsoft account ka password reset Kiya fir sign in kiya to mujhe corrent window password manga to meme…
Windows for home | Windows 10 | Settings
21,831 questions
asked
2026-10-12T13:53:23.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 28.000000000000004%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Devraj Prajapati
0
Reputation points
commented
2026-10-14T06:54:37.5866667+00:00
Emma1-N
13,695
Reputation points Microsoft External Staff
Moderator
1 answer
does anyone know if its possible to reappeal a ban?
i got banned perma on xbox in sep 2020 and been trying to appeal the ban my account was hacked around this time to so i never even got to submit a appeal as the person who was trying to steal my account appealed and it got denied every time i try…
Windows for home | Other | Gaming
4,423 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
Dialog box to change my Windows login PIN disappears after about 10 seconds
I'm trying to change my PIN via Windows settings "I forgot my PIN". When the system asks me to log in, the dialog box does not give me enough time to authenticate and the window disappears. Please advise.
Windows for home | Windows 11 | Security and privacy
8,796 questions
asked
2026-10-14T06:45:43.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 47%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AG
0
Reputation points
answered
2026-10-14T06:45:57.5566667+00:00
AI answer
2 answers
Can't open my computer after changing password, tells me password is incorrect after every change
My computer won't open with a new updated password and the system for a recovery code via text message has not been working for 10 hours. I have gone through the change password process multiple times and each time it tells me my new password is…
Windows for home | Windows 11 | Security and privacy
8,796 questions
asked
2025-11-19T09:45:48.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 59%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ronald Moran
0
Reputation points
answered
2026-10-14T06:39:08.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 89%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Reynilda Baltazar
0
Reputation points
2 answers
Fingerprint reader stops working after every restart, and the Sign-in options page freezes when opened in Settings
My fingerprint reader stops responding after every laptop restart. When this happens, the Windows Biometric Service still shows as Running, but the fingerprint sensor does not respond at all. Sometimes, the Windows Settings page under Accounts → Sign-in…
Windows for home | Windows 11 | Devices and drivers
24,647 questions
asked
2026-10-12T18:24:18.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 34%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Himanshu 🥤
0
Reputation points
commented
2026-10-14T06:33:47.87+00:00
Emma1-N
13,695
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft credit
I had an Xbox gift card and redeemed it to Microsoft so I could buy my daughter Robux but I am having problems with this.
Windows for home | Other | Gaming
4,423 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 17%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
1 answer
I unintentionally made my Minecraft name a facial slur a year ago
My username is racist in some countries and I need urgent help it's not well known but I could get banned from my favorite smp if I don't change it so I need a free name change
Windows for home | Other | Gaming
4,423 questions
asked
2026-10-12T05:34:37.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tim Louka
0
Reputation points
commented
2026-10-14T06:30:09.6166667+00:00
Francisco Montilla
31,345
Reputation points
Independent Advisor
1 answer
Black lock screen background on first boot after shutdown or restart (wallpaper fine after Win+L) since August update, Windows 11
Since a mid-August Windows update, the lock screen background is sometimes plain black (clock and widgets still show) the first time it appears after I power on from shutdown or restart. After sign-in the desktop is normal, and locking with Win+L or…
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-10-12T23:27:39.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 86%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Ksheetiz Sharma
0
Reputation points
commented
2026-10-14T06:28:30.3566667+00:00
Emma1-N
13,695
Reputation points Microsoft External Staff
Moderator
2 answers
how to fix windows media player
this problem didn't happen before, don't know what i can do to solve it. Used Get Help but no use. all the videos can be played in Films and TV, but not in media player
Windows for home | Other | Music, photos, and video
5,928 questions
asked
2026-05-30T08:34:14.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 96%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZZ%3C/text%3E%3C/svg%3E)
ZC Z
15
Reputation points
commented
2026-10-14T06:24:37.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
nrapendra singh
0
Reputation points
1 answer
Computer freezes randomly doing this 'brrrrrrrrrrrrrt' sound then immediately restart/crash
Exactly what the title says, this seems to happen anytime I play anything with audio. Youtube, video games, anything. The 'brrrrrrrrrrt' sound occurs during freezing while I was playing a game then restart. I'm not sure exactly, it happened while I…
Windows for home | Windows 11 | Performance and system failures
32,606 questions
asked
2026-10-13T18:05:38.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin McLean12
0
Reputation points
edited the question
2026-10-14T06:23:11.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
17,000
Reputation points Microsoft External Staff
Moderator
1 answer
how do I Link chrome 11 to google
I would like to link multiply google accounts to my chrome 11 can you tell me how
Windows for home | Windows 11 | Settings
10,148 questions
asked
2026-10-13T21:27:59.4+00:00
Joseph Hine
0
Reputation points
edited an answer
2026-10-14T06:22:12.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
11,700
Reputation points Microsoft External Staff
Moderator
2 answers
how to fix camera and microphone
help me fix the camera and microphone of this computer so that all appa will use it without any problem
Windows for home | Other | Devices and drivers
6,884 questions
asked
2026-10-14T05:37:50.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 35%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
silas nyawiri
0
Reputation points
answered
2026-10-14T06:20:48.95+00:00
Francisco Montilla
31,345
Reputation points
Independent Advisor
6 answers
One of the answers was accepted by the question author.
Problem with SecurityHealth - Bad image Error Status 0xc000012f
How to fix this error C:\Windows\System32\SecurityHealth\10.0.29510.1001-0\SecurityHealthSSO.dll Error Status 0xc000012f. I tried a few solutions but nothing worked. I would really appreciate the help. Thank you!
Windows for home | Windows 11 | Performance and system failures
32,606 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 4%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Refund not processed
I paid for blackcell on 22nd of sep and requested a refund and it got denied. later on one night, I uninstalled the call of duty addons as I thought they were saved in the cloud, the next day it said I got a refund and I decided I wanted blackcell back,…
Windows for home | Windows 11 | Gaming
5,445 questions
asked
2026-10-12T11:54:26.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 74%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
CrxwnedOliver Adams
0
Reputation points
answered
2026-10-14T06:12:12.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
14,020
Reputation points Microsoft External Staff
Moderator
2 answers
URGENT: My Microsoft Account Was Hacked, Email Changed to .RU Address, Now Locked Out Completely
Hi, I desperately need help with a serious security breach. 🔐 What Happened: My Microsoft account was recently hacked. I was logged out and, when trying to recover it, I discovered that the recovery email had been changed to unknown .ru addresses…
Windows for home | Windows 11 | Security and privacy
8,796 questions
asked
2025-12-06T14:14:21.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sarah Tonin
0
Reputation points
answered
2026-10-14T06:03:48.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 17%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
omoh spider
0
Reputation points
2 answers
KB5124010 (build 26200.9550): Goodix fingerprint not ready for ~85 s after cold boot, error 0x80098057 - fine on 26200.9457
Since installing KB5124010 (Windows 11 25H2, build 26200.9550), my Goodix fingerprint sensor needs 85–92 seconds after a cold boot before it is ready. Fingerprint sign-in does not work at the first sign-in screen, and Settings > Accounts > Sign-in…
Windows for home | Windows 11 | Devices and drivers
24,647 questions
asked
2026-10-03T09:19:24.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Banyong Lawhiranthaworn
0
Reputation points
answered
2026-10-14T05:43:00.2266667+00:00
Banyong Lawhiranthaworn
0
Reputation points
3 answers
Samsung T7 SSD only connecting at USB 2.0 speeds on Windows PC
Hey everyone, I’m having an issue with my Samsung T7 SSD on my Windows 11 PC — it’s only connecting at USB 2.0 speeds (480 Mb/s) no matter what I do. On my MacBook, the exact same drive and cable transfer a 75 GB file in around 2 minutes (~900 MB/s), but…
Windows for home | Windows 11 | Devices and drivers
24,647 questions
asked
2025-10-09T09:04:51.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 79%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Adit Kapoor
30
Reputation points
commented
2026-10-14T05:35:11.1366667+00:00
Adit Kapoor
30
Reputation points