Big projects. Critical parts. One logistics provider. A blade stuck at the port doesn't just delay a delivery. It pushes back the whole project. Come and see us at the All-Energy expo on stand U146. Free tickets - use the code AEAEX082. https://lnkd.in/g5ZFB7aW 📍 Melbourne Convention & Exhibition Centre 🗓 28–29 October We'll be talking electricity grid, transformer and battery storage logistics from port to pad. Bring your next project and we'll run a free 30-minute delivery risk check: ports, permits, route, transport/pilots and laydown. Want to lock in a time? Send us a message. With All Energy Australia, RX Global #AllEnergy2026 #ProjectLogistics #RenewableEnergy #EnergyTransition #Droppoint
Droppoint
Transportation, Logistics, Supply Chain and Storage
North Wollongong, NSW 1,528 followers
Right Part, Right Place, Right Time™
About us
Droppoint is Australia and New Zealand’s only complete inventory and managed logistics solution designed specifically for field service. For more than 20 years, we have empowered field service organisations with efficient, reliable access to the Right Part, at the Right Place, at the Right Time™. Combining an established inventory network with our proprietary Materials Orchestration System (MOS), we deliver end-to-end visibility, supply chain intelligence, and tailored logistics solutions that improve technician productivity, reduce downtime, and strengthen customer satisfaction. With over 1000 inventory locations across Australia and New Zealand, Droppoint is the trusted partner for organisations seeking better inventory control, streamlined service logistics, and operational excellence in the field
- Website
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http://www.droppoint.com.au
External link for Droppoint
- Industry
- Transportation, Logistics, Supply Chain and Storage
- Company size
- 51-200 employees
- Headquarters
- North Wollongong, NSW
- Type
- Privately Held
- Founded
- 2003
- Specialties
- Integrated Logistics Solutions, Field Service Solutions, Field Service, Logistic Solutions, Supply Chain, Spare Parts Delivery, and Logistics
Locations
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Primary
Get directions
Suite 3, Level 2, Enterprise 1
UOW Innovation Campus, Squires Way
North Wollongong, NSW 2500, AU
Employees at Droppoint
Updates
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"Logistics is what makes the world go around. It's life support." Please welcome Fabian Quartamont, our new National Account & Business Development Manager. Fabian works with field service teams across Australia to find money they're missing out on through logistics, whether that's technician time, warehousing, project logistics or integrated services. What stood out in his first week? "It's custom rather than cookie cutter. We're a partner, not a faceless supplier." Ask him what field service teams struggle with most and you'll get three words: efficiency, support, morale. Read the full interview on our blog 👇 https://lnkd.in/ghwv5QTu Want a fresh perspective on your field service logistics? Connect with Fabian through the website enquiry form. With Darcy Ceapa and Cindy Brooks. #FieldService #Logistics #SpareParts #SupplyChain #Droppoint
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October long weekend: Droppoint service update Monday 5 October is a public holiday in four states: • NSW – Labour Day • ACT – Labour Day • SA – Labour Day • QLD – King's Birthday VIC, WA, TAS and NT are working as normal. What this means for your parts: ✔ Working states: no changes. Collections, deliveries and locker access run as usual ✔ Holiday states: deliveries coming from the working states on Monday will arrive: – NSW and QLD: Tuesday night – SA and ACT: Tuesday morning Customer service: our team is on a skeleton crew, but you can still reach us through regular methods from 7am to 5pm. If you have time-critical jobs early next week, talk to us now and we'll help you plan around the holiday. Stay safe on the roads! Enjoy the long weekend, and to the field teams working through it, thank you. We've got your parts covered. #FieldService #Logistics #SpareParts #LongWeekend #Droppoint
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The hidden cost of parts delays: ○ Missed SLAs and repeat visits ○ Lower first-time-fix rates ○ Technician hours spent chasing parts instead of completing jobs ○ Service teams pulled into logistics admin ○ Less predictable scheduling and utilisation ○ Customer frustration that eventually reaches renewal conversations Your customers don’t care where the part is. They care about when the problem is fixed. Your technicians can only move as fast as the parts supporting them. Droppoint’s Materials Operating System (MOS), combined with our network of 1,000+ secure, 24/7 delivery locations across Australia and New Zealand, helps operations teams take control of the last mile with parts ready before 8am (metro areas), so the first job can start on time. More capacity. More first-time fixes. More SLAs met. Less time spent chasing parts. Field logistics shouldn’t be the constraint on your service operation. It should be part of your competitive advantage. Let’s make your field logistics part of your customer promise. Get in touch: https://lnkd.in/ghRSNqD7 #FieldService #Operations #OperationalExcellence #ServiceDelivery #CustomerExperience #Droppoint
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Imagine this: Your best field technician spends 45 minutes on hold trying to track a part. The supplier quotes a 2-day delivery window. The job gets pushed back 3 business days. The contracted SLA is missed, resulting in a formal breach with a major client. Now, multiply that exact scenario across 30 technicians, 52 weeks a year. You no longer just have an operational bottleneck—you have a critical P&L outflow. When you break down the math on technician downtime, the drain on revenue is staggering: •240 hours lost per week across a 30-tech team (equivalent to 30 unbilled working days) •~$48k in lost revenue week after week •$2.4M+ bleeding out annually in wasted drive time, idle labor, and missed opportunities A $2.4M annual saving strictly by optimizing last-mile logistics sounds ambitious, but for Droppoint partners, it is a common outcome. Your Field Service Techs move fast. Logistics must keep pace. Through our Materials Operating System (MOS) and an established network of 1,000+ secure, 24/7 delivery locations across Australia and New Zealand, we guarantee: •Pre-8 AM parts availability to eliminate morning waiting times •Up to a 90% reduction in logistics-related drive time •Full end-to-end visibility from the warehouse floor right to the technician's van Stop paying your workforce to wait for freight. Let’s turn your field logistics into a measurable competitive advantage. Get in touch today: https://lnkd.in/ghRSNqD7 #FieldServiceLogistics #OperationalEfficiency #CFO #Droppoint #LastMileDelivery
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Right Part. Right Place. Right Time. It's not a tagline, it's the standard our Field Service Team holds every job to. Ask anyone who's had a technician stuck without the part they needed. Then ask a Droppoint customer. #FieldService #Logistics #SupplyChain #SpareParts #FieldTechnician
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One month to go until field service leaders, suppliers and service organisations come together for Field Service and Asset Management ANZ conference! The forum brings the industry together to explore emerging trends, operational challenges and the strategies shaping the future of field service. Droppoint will be there to discuss how purpose-built inventory and logistics solutions can help service organisations improve technician productivity, strengthen parts availability and deliver more reliable service outcomes. Heading to FSM 2026? Come and speak with the Droppoint team about getting the Right Part to the Right Place at the Right Time™
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When a machine breaks down, every hour matters. In this video, Linde Material Handling Australia shares how Droppoint’s same-day delivery capability helped get a critical part where it was needed quickly, minimising disruption and keeping operations moving smoothly. It is a practical example of how responsive field service logistics can protect uptime, support technicians and keep customers operating. Watch the video to see how the right part, delivered at the right time, can turn a costly breakdown into a fast recovery. See how Droppoint can help your service team respond faster when downtime is not an option. https://lnkd.in/eB5WpEAk
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In a commercial kitchen, equipment downtime has an immediate cost. A failed oven, refrigeration unit or fryer can disrupt service, impact revenue, increase pressure on staff and put customer commitments at risk. For service providers and OEMs, getting a technician to site is only half the job. The real difference is whether the right part is available, in the right place, at the right time. Our latest blog explores why flexible logistics is becoming essential to equipment uptime, SLA performance and technician productivity across the food service industry. Read more and see how smarter spare parts logistics can help keep commercial kitchens running. https://lnkd.in/eg6z5ai8 Heading to Foodpro next week? Message Droppoint to secure a meeting!
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The strongest measure of our work is the impact it has on our customers. From improving service reliability to making critical parts easier to access, our team works alongside customers to solve complex field service logistics challenges and keep operations moving. Here is what some of our customers have said about working with Droppoint. Ready to reduce technician downtime, improve parts availability and build a more reliable service operation? Message Droppoint to find out how. Right Part. Right Place. Right Time™