Jayride Reviews 

We use to partner with them for short period. In beginning they paid, then didnt pay us after awhile. Do not be a carrier for them.

No response at CDG airport to my emails asking where my ride was and no call even though I had given them my e-sim number well in advance. Eventually I ordered an Uber that cost half the money I paid in advance for a shared Jay ride and made it to my hotel. Never received a reply from them.

Everything seems like bot and standard replies. Humans are hiding behind the scenes and never appear which is bad when something goes wrong and you need help. Payment to suppliers are poorly managed and no one bothers to reply. Seems like a huge scam.

I am a transport operator who used to contract to Jayride. I stopped when their debt to me reached $5,000. They are quite unable to pay and are financially in dire straights. If you prepay them you risk either their collapse before your trip or an unpaid driver not turning up for you

Scam company...You won't pay more than two years' worth of money. I'm a taxi driver in Switzerland, and they haven't paid me more than three thousand euros. Please, no one should go in or buy any service from them.

Cannot be trusted.
Take the client's booking, take their payment, offload the booking to a 3rd party provider, who completes the transfer, but never gets paid
Many 'transport associates' are owed big $$$, going back years in some cases, all over the world
They are not responding to calls or emails

Do Not book with this company, they dont even pay their partners performing the transfers, and you can risk not getting a transfer.

Scam company owing millions of dollars to driver partner companies in Australia. Legal action coming. Although this company is listed on the ASX, its a offshore company that is operating a scam. Legal action is coming.

Jayride is a scam and I wonder how it is still active and working and no one has managed to bring it down!

We've been trying to recover payments owed to us since 2024. We are a transportation company that completed transfers for Jayride customers, but we have still not received payment for approximately 1.5 years' worth of services.

Communication has been very poor. Most of our emails have gone unanswered, and although we were told the company has new management, our repeated requests to speak with a manager have never been accommodated.

The last response we received, several months ago, was that if we wanted to recover the outstanding amount, we would need to start accepting Jayride bookings again, with only 5% of the amount owed being repaid per completed booking.

Its scam they don't pay to their partners
They didn't pay us since 2024
Please don't use this company they are robbing their drivers.

​⚠️ WARNING: Absolute scam – Do not use Jayride (Drivers & Travelers beware!)
As the owner of SLT TAXI RENNES (professional driver in France), I provided airport transfer services for Jayride's clients and I have NEVER been paid. They are withholding payments from local transport providers worldwide while still collecting money from unsuspecting travelers.
For drivers: Do not onboard with them. They ignore invoices, refuse to pay for completed rides, and their "supplier support" is a ghost town. Complete lack of professional ethics.
For travelers: Be highly aware. Since Jayride is failing to pay local drivers, our company SLT TAXI RENNES and many other professional networks are rightfully boycotting them. If you book through Jayride, you run a massive risk of your driver never showing up at the airport.
Disgraceful business practices. Avoid at all costs!

JAYRIDE IS A BROKER WHO COLLECTS MONEY FROM THEIR CLIENTS AND NEVER PAYS THEIR VENDORS.

1. I’m a travel agent, if you are too & wish for a commission, Do Not Use!! They play games & never pay. I’m still waiting since Feb of 2025 and they do not respond to you at all.
2. Clients were not happy at all. Out of 5 transfers, only 1 was a nice experience. The rest were either late, not helpful and 1 was very rude to them.
3. This is NOT a company I will ever use again and I suggest others be weary!

As a transport supplier, our experience with Jayride has been extremely disappointing. We have been chasing outstanding payments for more than 3 years with very limited communication and no proper resolution.

Despite repeated emails and calls, responses have often been delayed, inconsistent, or followed by promises that were never fulfilled. Unfortunately, we have also come across many other transport operators worldwide reporting very similar experiences regarding unpaid supplier invoices and lack of support.

From our experience, the company has demonstrated poor supplier relations, unprofessional communication, and a serious lack of accountability toward the businesses providing the actual transport services.

It is surprising to see the platform continuing to operate normally while so many suppliers appear to be struggling to recover long-overdue funds. We would strongly encourage transport providers to exercise caution before partnering with them.

****Ground Transfers UK****