OFX Reviews 

11,505
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 526 reviews, reviewers had a great experience with this company. Consumers frequently praise the dedicated staff and intuitive user experience, explaining how easy and efficient it is to manage international money transfers and secure competitive exchange rates. Many people feel confident using the platform because the team provides exceptionally clear guidance and supportive assistance throughout every single transaction. Some reviewers were not happy with the transaction speeds, noting that international payments occasionally took several days longer than expected to process. Users also mentioned facing frustrating delays and repeated requests for additional verification documents when interacting with customer support to resolve account issues.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting rapid transfers, great exchange rates, and... See more

Payment

Consumers find payment experiences varied, with many reviewers praising quick transfers, easy transactions,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers praise patient... See more

Staff

Users describe positive interactions with staff, frequently noting that team members are incredibly helpful,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is quick, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication, also well thought out platform. These guys are just growing bigger and better as time progresses! Definitely saving tons of money by going around financial instituti... See more

Company replied

Rated 5 out of 5 stars

We have always had first class service from OFX since we started using the company probably 10 years ago. I normally do our transfers online, but the latest was a little different, so I phoned through... See more

Company replied

Rated 5 out of 5 stars

Once my account was approved and set up, it was so easy to transfer funds in any currency I chose. The exchange rates are the best I've found - much better than my bank's. I would recommend OFX to any... See more

Company replied

Rated 5 out of 5 stars

Amy immediately grasped the problem, offered the solution thereby taking all the stress out of the situation for me, and kept me advised of the process throughout until the solution had been impleme... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 12165602273

  1. Currency Exchange Service
  2. also in
  3. Financial Consultant
  4. Money Transfer Service

About OFX

Written by the company

logo logo


Simplify your FX needs with OFX.

Get Started

Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.

We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.

Why choose OFX?

Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.

wallet

Save Money

Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.

secure

Transfer Securely

Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology

secure

Fee Transparency

OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.

secure

24/7 Support

Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.

Start saving time and money - open an OFX account today!

Written by the company

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Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(11,505)

505 reviews in the last 12 months

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Rated 5 out of 5 stars

Could not thank and recommend more OFX…

Could not thank and recommend more OFX – I have just used OFX to transfer my parents’ inheritance from Europe and Euros – I considered banks (outrageous hidden fees), Wise (each of my questions was answered by someone different), and then chose OFX – minimal transaction fee, one acct manager (Erika, thank you!), answers provided VERY promptly to EACH question, transaction seamless and transparent, regular updates, could not thank and recommend more OF, it is customer-focused and customer-friendly

October 12, 2026
Unprompted review
Rated 2 out of 5 stars

Not one data breach but now two!

Not one data breach but now two! one in September and now one in October. Shouldn't #1 have convinced them to secure my data?

Within hours it has become clear my data has already been sold. Spamming has gone through the roof on the past 48 hours.

October 17, 2026
Unprompted review
Rated 1 out of 5 stars

All of my data got exposed by OFX

Service was good until all of my data was exposed due to their lack of security (you can search of "OFX data breach 2026"). So all my personal and financial data is now for sell somewhere in the internet. I would expect a lot better. Even secret question got exposed.

October 14, 2026
Unprompted review
OFX logo

Reply from OFX

Hi Rui,

We have been investigating the cybersecurity incident as a priority and have directly contacted affected customers to provide information about the incident and its impact.

If you have any concerns or questions about this, please reach us via questions@ofx.com.

Thank you,
Lucy - OFX