Manage settings and accounts in the Grafana mobile app

The Settings tab is where you choose which products appear in the app, manage your account and connected Grafana Cloud stacks, and control how the app notifies you and how it looks. It’s also where the app flags anything that could prevent notifications from reaching you.

Tap Settings in the bottom navigation bar to open it.

Check your account and on-call status

The tile at the top of the Account section shows the name on your Grafana Cloud account, followed by Stack: and the stack you’re using.

Below that, a badge shows your on-call status:

On-call now when you’re on call.
On-call with a relative time, such as in three hours, when a shift starts within the next day.
Not on-call the rest of the time.
No internet connection when the app can’t reach Grafana IRM to check.

Tap the tile to open Connected accounts. If your IRM role doesn’t let you read your own user settings, the badge doesn’t appear.

Connect and switch stacks

If you work across multiple Grafana Cloud stacks, connect them all to the app and switch between them without signing in again each time.

To open Connected accounts, do one of the following:

Tap your avatar or stack name in the Home screen app bar.
Open Settings and tap your account tile.

To connect another stack, tap + in the top right corner and sign in the same way you did for your first stack, either with a stack URL or a QR code.

To switch stacks, tap the stack you want to use. A checkmark marks the stack you’re using. Stacks with an expired session show Login expired. Tap one to sign in again.

To remove a stack you aren’t using, swipe its row to the left and confirm. If you’d rather not swipe, tap the delete icon in the top right corner to show a remove button on every stack you aren’t using, then tap Done when you’re finished. This is the quickest way to clear out a stack whose session has expired, because you don’t have to sign in to it first.

Removing a stack signs this device out of it, the same way Sign out does for the stack you’re using. Your other devices stay signed in. You can connect the stack again later by signing in to it.

You can’t remove the stack you’re using from this list. To disconnect that one, sign out instead. Refer to Sign out.

Choose which products you see

The app supports three Grafana products, and you decide which of them are relevant to you. Your choice applies to the stack you’re using, so you can show different products on different stacks.

To change your selection, open Settings and tap Products in the Account section. Turn each product on or off, then tap Done:

Grafana IRM shows schedules, alert groups, and incidents.
Assistant shows Grafana Assistant chat for AI-assisted investigation guidance.
Dashboards shows starred dashboards and panels.

You have to keep at least one product turned on. If you turn all of them off, Done stays unavailable and the app asks you to select at least one product to continue.

Your selection affects the whole app, so keep the following in mind:

Turning a product off hides it everywhere in the app, so its Browse entries and Home sections both disappear.
The Browse tab only appears when either Grafana IRM or Dashboards is on.
Turning off Grafana IRM hides the IRM section of Settings, which is where your notification settings live. Turn Grafana IRM back on if you need to change them.
Turning off Assistant removes its tab from the bottom navigation bar.

Note
Turning on a product doesn’t guarantee you see everything it offers. Access to individual resources, such as alert groups, schedules, or incidents, still depends on stack settings and the permissions your organization has granted you. If a section you expect to see is missing from Home or Browse, check with your Grafana Cloud administrator.

Customize your Home screen

You can choose which sections appear on Home and what order they’re in.