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Grafana Cloud

Use the Cloud Portal to manage your Grafana Cloud account

When you log in to Grafana.com and click My account you’re taken to the Cloud Portal. The Cloud Portal is where you view and manage everything related to your Grafana Cloud account. The landing page gives you a preview of the different services associated with your account and organization. A menu on the left side provides links for licenses, security tools, support, billing information, and organization settings.

The Grafana Cloud Portal overview page showing Grafana Cloud stacks, subscription details, and the account navigation menu
Cloud Portal

The rest of this page explains the features of the Cloud Portal. What you are able to see and do depends on the permissions granted to your Grafana.com user account. For more information, refer to Grafana Cloud user roles and permissions.

Account types and support

What you see also depends on the type of account you have. There are three types of Grafana Cloud accounts, each with different features. Along with features, the different account types include differing levels of support. Because there are different account types available for Grafana Cloud, there are also different levels of Grafana Cloud support available.

Reset your password

To reset the password for your Grafana Cloud account, refer to Reset Password.

Access user settings

On the left side menu, under User Settings, click Settings to change your name, your username, update your email, add an avatar, and change your password. By default, the page is open to the Settings tab. Custom avatars provided in the account portal don’t sync with avatars in the Grafana instance. Avatars displayed in the Grafana instance come from Gravatar using the email address for your Grafana Cloud username.

From User Settings, you can select the Authorized Apps tab to view and manage a list of applications which you have authorized to access your Grafana Cloud Account.

Your Grafana Cloud stack

The main section of the page shows your selected Grafana Cloud Stack.

The overview sidebar

At the left side of the main portal page there is an overview menu with several options.

  • Grafana Cloud: Add a new Stack or switch from the stack you have open to another one.

  • Grafana Enterprise: This section enables enterprise customers to view and manage licenses.

  • Security: Use this section to create and configure Access Policies, set up