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Web-based application (RoR) for support organization of work of the department of customer support (helpdesk). System webowy usprawniający organizację pracy działu helpdesk. http://helpdesk-wmi.no-ip.org/ http://sf.net/apps/gallery/helpdesk-wmi/
The I-Metrics CMS is a complete web content management system for start-up businesses, blogs, personal sites. Includes great SEO, Helpdesk, it's multilingual, you can group content in different ways. Easy to learn, customize and expand.
PostgreSQL + PHP driven project management website. All projects can have notes, todo's, and associated helpdesk issues. Supports separation of projects into teams/groups. Extensive logging system and unique upgrade system for ease of upgrading.
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Bartley helpdesk also known as VHS is a light weight fault tracking system designed in php and mysql to view a demo go to the link below Username : demo Password : demo !!
A web-based database geared toward management of Information Technology resources. Includes asset tracking, ticketing and more. Based on the (soon to be abstracted) Callosum engine.
Das Just make IT! HelpdeskSystem ist ein auf Drupal aufbauendes, leistungsstarkes aber trotzdem schlankes HelpdeskSystem. Ein besonderes Feature ist z.B. die Asterisk-Telefonanlagen-Integration.
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A simple web based help desk with no need for a database as all data is stored in XML files. Features include: Job Allocation, Job Progress, Email Notifications, System Tray Notifications of New Jobs, Users can View Job Progress, Simple Statistics.
An application used to do common tasks in a Helpdesk environment like resseting a user's account, unlocking an account, view groups, login scripts, connected workstations, and much more. This application can be launched directly from a network share.
A Java / Swing Port of the OpenIT Project -- "An Inventory, HelpDesk, Support, Issue Tracking, and Knowledge Base web application. Focuses on simplicity and ease of customization." -- See http://sourceforge.net/projects/openit for more details.
YOXEL SW: agile project management, full featured request/bug tracker and helpdesk, knowledge management, FAQ publishing, Q&A community guided search. Read about it in issue #7 of o3 magazine (http://o3magazine.com/pastissues/issue7/)!
eTicket is a PHP-based electronic support ticket system, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. New http://www.eticketsupport.com