ShopKeep

ShopKeep

Lightspeed
+
+

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About

Lightspeed Restaurant restaurant management software is your all-in-one solution to successfully run your restaurant. We provide payment processing, point of sale and valuable insights to boost margins while saving you time. Our platform is easy to implement and use, reliable, and backed by our 24/7 U.S.-based support experts. Streamline your operations, raise productivity and increase profits with a cloud-based Restaurant POS. Lightspeed Restaurant POS, formerly known as Breadcrumb, is more than an order-taker – it’s the centerpiece of remarkable hospitality. Lightspeed Restaurant combines POS, payments, reservation systems, inventory, and more and turns it into easily digestible insights so you can act on opportunities to increase profits, improve sales, increase guest retention, and manage costs in real-time. 24/7/365 support via phone, email, or chat from people who’ve been in your shoes and speak restaurant.

About

ShopKeep’s #1-rated POS system gives small business owners all of the point of sale features they need to skyrocket revenue and productivity. Future-proof your business with Lightspeed’s one-stop commerce platform. Lightspeed powers retailers and restaurants in over 100 countries. ShopKeep has been helping business owners thrive since 2008. In 2020, we joined Lightspeed and became ShopKeep by Lightspeed. Now we have more resources and the ability to accelerate product innovation. ShopKeep POS isn’t going anywhere, and the success of your business is still our top priority.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Bars, restaurants, cafes, nightclubs

Audience

Small to medium-sized organizations in the retail, restaurant, and bar industries in the USA

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$49 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Their support service does answer the phone after just a short wait. They are really good at saying, "I'm sorry."

Cons

  • I had bundled all my restaurant POS into Lightspeed because I have another system that has built an interface. I wanted to purchase a remote credit card terminal to improve my restaurant service. I contacted my representative on 6/17/2024 and he made a suggestion that I followed. It is now 8/29, I have been in almost daily contact tring to get this resolved. They have disconnected my current payment processor and are unable to connect my new terminal. My restaurant is opening and I have no way to process payments. IT'S BEEN 10 MONTHS!

Pros & Cons from Real Users

Pros

  • I love ShopKeep they are an amazingly easy POS system with many benefits including, inventory tracking, easy to print UPC's, purchases, returns all at a really great month to month price.

Cons

  • If I have to dislike something about ShopKeep it may be that after the 2 hour tutorial for setting ShopKeep up your kind of left hanging by customer service.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Lightspeed
Founded: 2012
United States
www.lightspeedhq.com/pos/restaurant/

Company Information

Lightspeed
Founded: 2008
United States
www.shopkeep.com

Alternatives

Alternatives

Rezku Point of Sale

Rezku Point of Sale

Guest Innovations
Toast POS

Toast POS

Toast, Inc.
Toast POS

Toast POS

Toast, Inc.
Lightspeed Retail

Lightspeed Retail

Lightspeed
CAKE POS

CAKE POS

Mad Mobile
OVVI POS

OVVI POS

OVVI

Categories

Categories

Bakery Supported
Bar POS Supported
Convenience Store Supported
Florist Supported
Garden Center Supported
Point of Sale Supported
Restaurant POS Supported
Retail Management Supported
Retail POS Systems Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Not Supported
eCommerce Integration Not Supported
Electronic Signature Not Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Not Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Food Service Management Features

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Supported
Menu Planning Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Supported
Purchasing Supported
Recipe Management Supported
Schools Supported
Tray Tracking Not Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Not Supported
Order Management Not Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Bakery Features

Accounting Management Supported
Customer Management Supported
Inventory Management Supported
Labor Cost Calculator Not Supported
Nutrition & Ingredient Labels Not Supported
Nutrition Analysis Not Supported
Production Management Not Supported
Recipe / Formula Costing Not Supported
Recipe / Formula Management Not Supported
Sales History Supported
Sales Management Supported

Convenience Store Features

Deli / Restaurant Management Supported
Employee Management Supported
Fuel Management Not Supported
Fuel POS Not Supported
Grocery POS Not Supported
Inventory Management Supported
Lottery Management Not Supported
Loyalty Program Supported
Multi-Store Not Supported
Price Book Not Supported
Retail Management Supported
Single Store Not Supported

Florist Features

Automated Card Printing Not Supported
Customer Account Profiles Supported
Delivery Tracking Not Supported
Order Management Not Supported
Production Tracking Not Supported
Stem Counting Not Supported

Garden Center Features

Billing & Invoicing Not Supported
Customer Management Supported
Inventory Management Supported
Purchase Order Management Not Supported
Returns Management Supported

Jewelry Store Management Features

Appraisal Management Not Supported
Commission Management Not Supported
Consignments Not Supported
Customer Purchase History Supported
Jewelry Design Not Supported
Marketing Management Not Supported
Multi-Store Management Not Supported
Pricing Management Supported
Repair Tracking Not Supported
Supplier Management Not Supported
Wholesaler Management Not Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Not Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Integrations

Freedom Merchants Supported
MarginEdge Supported
eCard Systems Supported
ADP Enterprise HR Supported
ADP Global Payroll Supported
ADP Next Gen HCM Supported
ADP Onboarding Supported
Atlas Direct Tips Supported
Bookkeep Not Supported
COGS-Well Supported
Crunchtime Supported
Deliverect Supported
DeliveryLink Supported
Flipdish Supported
HotSchedules Supported
JustTip Supported
Open Dining Supported
Ottimate Supported
RASI Supported
SynergySuite Supported

Integrations

Freedom Merchants Supported
MarginEdge Supported
eCard Systems Supported
ADP Enterprise HR Not Supported
ADP Global Payroll Not Supported
ADP Next Gen HCM Not Supported
ADP Onboarding Not Supported
Atlas Direct Tips Not Supported
Bookkeep Supported
COGS-Well Not Supported
Crunchtime Not Supported
Deliverect Not Supported
DeliveryLink Not Supported
Flipdish Not Supported
HotSchedules Not Supported
JustTip Not Supported
Open Dining Not Supported
Ottimate Not Supported
RASI Not Supported
SynergySuite Not Supported
Claim Lightspeed Restaurant and update features and information
Claim Lightspeed Restaurant and update features and information
Claim ShopKeep and update features and information
Claim ShopKeep and update features and information