Qminder vs. Qudini Comparison


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About Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.	About By perfectly choreographing your customer experience with scheduled appointments, virtual queues and fast-track order pickup. Offer a safe, convenient and premium service that drives foot traffic, sales and loyalty, by enabling your customers to seamlessly schedule appointments for in-store services, store visits and virtual services. An online booking system built for retailers and banks. Retain walk-in customers by enabling them to join a virtual queue / digital waitlist (by phone, a host or a kiosk) and receive personalized updates while they wait to receive service or enter your store. Enable store associates to seamlessly count store occupancy across multiple devices. Drive online sales and loyalty with seamless door side and curbside pickup of online orders. Qudini enables your BOPIS to click and collect customers to check-in by phone, host or kiosk and to receive updates while your store team brings their order to them.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies searching for a solution to learn more about their customers and their needs	Audience eCommerce businesses and companies requiring a solution to drive sales and loyalty across their stores and websites
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $869 per month Unlimited locations, no implementation fees. Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Qminder Founded: 2011 United Kingdom www.qminder.com	Company Information Qudini Founded: 2012 United Kingdom www.qudini.com
Alternatives WaitWell	Alternatives Qminder
Qmatic Experience Cloud Qmatic	WaitQ
Waitwhile	WaitWell
Qudini	ScanQueue Tugadot Pty Ltd
TablesReady Table's Ready, LLC View All	Q Waits Business Boolean Array View All
Categories Appointment Scheduling Supported Patient Check-in Kiosk Supported Queue Management Supported Visitor Management Supported Waitlist Supported	Categories Queue Management Supported Waitlist Supported
Queue Management Features Appointment Scheduling Supported Calendar Not Supported Communication Tools Supported Contactless Supported Customer Surveys Supported Dashboard Supported For Banks Supported For Government Supported For Healthcare Supported For Restaurants Supported For Retail Supported SMS Marketing Supported Supports Multiple Counters Supported Virtual Queue Supported Waitlist Features Alerts/Notifications Supported Customer Database Supported For Restaurants Supported Prioritization Supported Public Waitlist Supported Reporting & Statistics Supported Self Check-in Supported Waiting Time Tracking Supported Waitlist Status Tracking Supported Show More Features Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Not Supported Group Scheduling Not Supported Mobile Access Not Supported Multi-Location Not Supported Online Booking Not Supported Online Payments Not Supported Recurring Appointments Not Supported Room Booking Management Not Supported Visitor Management Features Alerts/Notifications Supported Badge Management Supported Document Management Supported ID Scan Not Supported Pre-Registration Supported Registration Management Supported Self Check-in Supported Visitor Tracking Supported Watch List Not Supported
Integrations Confer With Not Supported Gmail Supported Grassfish Not Supported Pipedrive Supported Slack Supported SurveyMonkey Supported View All 4 Integrations	Integrations Confer With Supported Gmail Not Supported Grassfish Supported Pipedrive Not Supported Slack Not Supported SurveyMonkey Not Supported View All 2 Integrations
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