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Set up two-step verification

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Sellers with account & settings permissions can update the two-step verification settings. Set permissions in Square Dashboard.

About two-step verification

When you set up and activate your Square account, you’ll be asked to enable two-step verification. Two-step verification is a tool that provides an extra layer of security for your Square account, protecting your account from unauthorized access.

You have three options for two-step verification:

  • Receive an SMS message

  • Receive voice call

  • Use an authentication app

You can add multiple phone numbers to provide more options when receiving the verification code.

Once you set up your first verification method, you can select a backup method, either through an authentication app or a second phone number.

Before you begin

  • You can set up two-step verification from your Square Dashboard.

  • To set up two-step verification, you need a mobile phone number or an authentication app like Google Authenticator for iOS or Android, Microsoft Authenticator, or Authy. You can only use one authentication app at a time.

  • If you don’t want to enter a verification code every time you sign in to the Square app or Square Dashboard, select Remember this device for 90 days. Every 90 days, you’ll need to sign in with a verification code. You can choose this option again once the 90 days are up.

If you can’t access your phone to receive the verification code needed to sign in to your account, contact Square Support via phone for help.

Set up two-step verification

You can set up two-step verification in your Square Dashboard.

Set up SMS verification

  1. Sign in to Square Dashboard and select Settings > Account & Settings > Personal information > Sign in & security.
  2. Under Two-step verification, select Enable.
  3. Select Text message then click Next.
  4. Add your primary mobile phone number and select Continue.
  5. You’ll receive a verification code via text. Enter the verification code in your Square Dashboard and select Verify.

Enable voice

  1. Sign in to Square Dashboard and select Settings > Account & Settings > Personal information > Sign in & security.
  2. Under Two-step verification, select Enable > Use another method > Voice call.
  3. Add your phone number and select Continue.
  4. You’ll receive a verification code via phone call. Enter the verification code in your Dashboard and select Verify.

Enable an authentication app