All Systems Operational

About This Site

Check the Airwallex Status Page for real-time service availability, incident updates, scheduled maintenance, and historical uptime across products and APIs.

Product Operational
Onboarding Operational
Connected Accounts Operational
Global Accounts Operational
Linked Accounts Operational
Payments Operational
Billing Operational
Issuing Operational
Transactional FX Operational
Payouts Operational
Balances & Transactions Operational
Spend Operational
System Operational
Web App Operational
Mobile App Operational
Login & 2FA Operational
API Gateway Operational
Notifications & Webhooks Operational
Sandbox Operational
Data center Operational
Hong Kong Operational
Singapore Operational
Netherlands Operational
US East Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance for PayMe Sep 26, 2026 18:00-22:00 UTC

Our payment partner has scheduled maintenance on September 26, 18:00-22:00 UTC. During this window, the payment method PayMe might experience instability. We will provide updates as the maintenance progresses.
Posted on Sep 24, 2026 - 10:42 UTC

Scheduled maintenance for Sandbox Sep 28, 2026 02:30-03:30 UTC

The Sandbox environment will undergo scheduled maintenance on September 28, 2026, from 10:30 AM to 11:30 AM SGT. During a brief portion of this window, you may experience intermittent errors or slower response times. These issues should resolve on retry, and no data loss is expected. We recommend avoiding critical or sensitive testing during this time. We will provide updates as the maintenance progresses.
Posted on Sep 16, 2026 - 08:06 UTC

Sep 25, 2026

No incidents reported today.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Completed - The scheduled maintenance has been completed.
Sep 23, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:00 UTC
Scheduled - Our payment partner has scheduled maintenance on September 23, 20:00-20:30 UTC. During this window, the payment method GCash might experience instability. We will provide updates as the maintenance progresses.
Sep 23, 07:47 UTC

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Resolved - From 22:56 on Sep 16 to 00:37 on Sep 17, 2026 SGT, we observed an external issue impacting Google Pay transactions. The issue has been resolved, and all affected systems have been restored to full functionality.
Sep 16, 16:44 UTC
Investigating - Starting at 22:56 SGT, we observed an issue affecting Google Pay transactions. Initial investigation indicates the root cause is external to Airwallex. We are monitoring the situation closely and will provide an update as soon as more information becomes available.
Sep 16, 16:14 UTC

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Resolved - From 07:15 to 07:47 UTC on September 14, 2026, some users experienced increased latency loading Web App content after logging in. The issue has been resolved and all affected systems are restored to full functionality.
Sep 14, 09:47 UTC

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.