We had an amazing time, and the ResortPass user interface is always super easy. Our only disappointment is that we booked the Hilton Universal pool because we called ahead of time, and they confirmed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The diversity of people, beach accessibility, pool was crowded but nice guests. Staff helpful except valets who were more attentive to their phones than customers. Food was subpar overcooked calama... See more
The pool was great , only issue was parking even tho the website say 25 it’s not its 35 plus tax ( they tried to give us an issue about that . upon arrival the first check in guy and valet said that w... See more
It is a great service. However the app is a bit cumbersome. When trying to book a pass one has to go back and forth to check availability. And there is a delay. So by the time you understand your ch... See more
Company details
Written by the company
Get pool, spa, fitness, and amenity access at over 2,500 hotels and spas starting at only $25. Trusted by millions of guests nationwide, ResortPass makes it easy to enjoy five-star hotel amenities for the day—perfect for staycations, travel layovers, and everything in between.
Contact info
321 Santa Monica Blvd #300, 90401, Santa Monica, United States
- info@resortpass.com