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Technology Services

Information Security Incidents at CityTech

Information security incidents are events that give someone access to sensitive information (personally identifiable details, passwords, academic, health, or financial records) without permission.

If you suspect a security incident has occurred, immediately contact the Office of Computing Information Services 718-260-5610 or email info_sec@citytech.cuny.edu.

Any incidents involving online harassment or physical theft of device should be reported to campus Public Safety.

Examples of security incidents include:

  • You replied to an unsolicited email that asked for an account, password, or other personal information and then suspected it could be a scam; reporting a Phishing Email.
  • You suspect and/or have some evidence that someone accessed one of your City Tech or CUNY accounts.
  • A laptop, mobile device or storage device (e.g. USB drive) containing unencrypted sensitive information or research data was lost.
  • A file containing confidential information was accidentally sent to the wrong recipient.

Report a Phishing Email

If you suspect an email message is a phishing scam, please forward the entire email message you received, which includes both the body of the message and the full email header to Exchangeadmin@citytech.cuny.edu.

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FACULTY & STAFF HELP DESK
helpdesk@citytech.cuny.edu
718-260-5626
Namm 901
STUDENT HELP DESK
StudentHelpDesk@citytech.cuny.edu
718-260-4900
Library Building (L-114)
Walk-in locations