Dionysis at IC makets, as been fantastic and patient with our queries. Helped us get on to our MT5 server after numerous attempts. Helped us through step by step, highly recommended, keep up the grea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’d like to leave a positive review Stefan who helped me change the leverage and balance settings on my accounts. Stefan was helpful and assisted me with getting everything adjusted as requested. T... See more
After chatting with a lot of agents and no one could even understand how to help me, i finely spoke with omar who was really perfect from a to z.. spouted the problem fix it and the most important thi... See more
Dionysis at ICMarkets Support Team was very helpful in resolving my issue about cTrader Live accounts. Was very patient and explained me the solution to fix the problem!!!
Company details
- Finance Broker
- also in
- Stock Broker
Written by the company
IC (formerly IC Markets) is one of the world’s leading CFD brokers, trusted by traders for over 18 years with institutional-grade trading conditions, ultra-fast execution and more than 55,000 verified 5-star reviews.
Contact info
Eden House, Floor 1, Eden Island, Mahe, Seychelles., Mahe, Seychelles
- support@ic.com
- icmarkets.com
Your Trading Edge
4.8
Excellent
57K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good support
October 16, 2026
Unprompted review
great support from the ic thank you
great support from the ic thank you
October 16, 2026
Unprompted review
Very easy to work and great customer…
Very easy to work and great customer service
October 15, 2026
Unprompted review
I could not access account due to 2FA…
I could not access account due to 2FA but the support really made things easy so that I could be back to my dashboard.
Thanks John assistance
October 15, 2026
Unprompted review
John was extremely helpful and…
John was extremely helpful and supportive throughout. Really appreciate his quick help and clear guidance.
October 15, 2026
Unprompted review
Great customer service from the online…
Great customer service from the online support team as always. Quick to pick up, quick to resolve any issues. Very recommended.
October 15, 2026
Unprompted review
I had a great Excellent Customer Support – Fast and Professional! with IC…
I had a great experience with IC Markets customer support. I had an issue with withdrawing funds from my trading account, and the support agent was very kind, patient, and professional.
The agent quickly understood my problem, helped me receive the correct confirmation email, and guided me through the withdrawal process.
My issue was successfully resolved, and I really appreciate the excellent customer service. Thank you for your help!
October 15, 2026
Unprompted review
Mr John help me very well after long hours of struggling login into the correct server,am so greatful and thanks to him for the help.
I had a great experience.
October 15, 2026
Unprompted review
Great live chat support
Great live chat support! I got a quick and helpful response.
October 16, 2026
Unprompted review
I had an Issue to open new Demo…
I had an Issue to open new Demo accounts. The Support was pretty quick, deactivated the Limit and helped me within under 5 Minutes. Pretty much recommended. Thanks for the Help!
October 15, 2026
Unprompted review
The customer service Rep was quite…
The customer service Rep was quite polite and patient enough to help me resolve the issues I had
October 15, 2026
Unprompted review
Live chat Support
Extremely fast live chat support specially Theo. I am really impressed by their speed of resolving problems and answering questions.
October 15, 2026
Unprompted review
I experienced highly professional…
I experienced highly professional service with customer service. Resolved my issue promptly. Thanks to Dionysis
October 15, 2026
Unprompted review
All good and perfect help
October 15, 2026
Unprompted review
I’m very happy with the service…
I’m very happy with the service provided by IC Markets! The team is professional, responsive, and always ready to help.
A special thank you to John, who is an outstanding support manager! He is friendly, attentive, and genuinely cares about providing excellent customer service.
Thank you, John, and the entire IC Markets team for the great experience. Keep up the amazing work! 👏
October 15, 2026
Unprompted review
customer service is super responsive…
customer service is super responsive nasosolve agad yung issue na need ng client salute sa agent na si Sir Antonio
October 15, 2026
Unprompted review
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