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SSO Troubleshooting in Cribl.Cloud ​

Issues with enabling SSO typically result from incorrect or missing configuration. If your users are encountering problems logging in, make sure you have configured all the necessary fields (watch out for typos!):

  • For SAML-based SSO, ensure that you have filled in the following fields correctly:
    • IDP Login/Logout URL
    • IDP issuer
    • X.509 certificate (base64-encoded)
  • For OIDC-based SSO, verify the correctness of the following fields:
    • Client ID
    • Client secret
    • Issuer URL. Make sure Issuer URL does not contain a trailing space.