Moderate users

If you are assigned the Owner role for a group, you can approve, ban, or automatically remove dormant members.

This topic is specifically related to user moderation in groups. For information related to GitLab Self-Managed, see the administration documentation.

Ban and unban users

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A group Owner can moderate user access by banning and unbanning users. You should ban a user when you want to block them from the group.

A banned user:

  • Cannot access the group or any of its repositories.
  • Cannot use slash commands.
  • Does not occupy a seat.

Ban a user

For a demo on banning a user at the group level, see Namespace level ban - Banning a user.

Prerequisites:

  • In the top-level group, you must have the Owner role.
  • In the top-level group, if the user you want to ban has the Owner role, you must demote the user.

To manually ban a user:

  1. Go to the top-level group.
  2. In the left sidebar, select Manage > Members.
  3. Next to the member you want to ban, select the vertical ellipsis ( ellipsis_v ).
  4. From the dropdown list, select Ban member.

Unban a user

To unban a user with the GraphQL API, see Mutation.namespaceBanDestroy.