Frequently Asked Questions 💬#
Jump to: Getting Started · Finance · Hardware · Development · Time Off · Policies · Culture · YOLO Technical
Getting Started 🚀#
Where do I find the most important information as a new hire?
Are all positions onsite?
We operate a High-Resolution Hybrid model. If you live within commutable distance of our London, Madrid, Shenzhen, or New York hubs, you are expected to be onsite every Tuesday, Wednesday, and Thursday.
All our offices are dog-friendly!
Anchor Days are a performance expectation: badge data is reviewed for consistency, and participation influences performance ratings and promotion eligibility. Mondays/Fridays are flex for deep work; full-week onsite may be required for launches.
Why do we emphasize in-person collaboration?
- Speed: Faster decisions and debugging on whiteboards.
- Quality: Shared context reduces rework and ambiguity.
- Growth: Shoulder-to-shoulder mentoring accelerates your skills and visibility.
- Perks: Better hardware, labs, company-paid Wednesday lunch for in-office employees, and real-time feedback.
Badge data is used to credit consistent attendance and keep spaces safe, handled per our privacy commitments.
Who do I contact for different types of questions?
| Question Type | Contact |
|---|---|
| IT/Technical | #help-it on Slack |
| Finance/Expenses | #help-finance on Slack |
| Legal/Compliance | legal@ultralytics.com or #compliance |
| Security | security@ultralytics.com |
| HR/Policies | Your manager or HR team |
| General Questions | Your direct manager |
Finance & Expenses 💰#
How do I submit expenses for reimbursement?
- Pay personally and keep receipts
- Submit via company platform with receipts and business justification by the monthly cutoff
- Receive approved expenses together in the next monthly reimbursement batch
See Finance Handbook for complete details.
What's the typical reimbursement timeline?
Finance processes one reimbursement batch per employee per month. The cutoff is the 25th calendar day of the month, or the previous business day if the 25th falls on a weekend or company holiday. Approved expenses submitted after the cutoff roll into the following month's reimbursement batch.
Small expenses are not paid individually or immediately. For example, if two taxi receipts are approved before the May cutoff, both are paid together in the end-of-May reimbursement.
Submit receipts promptly with the business purpose and required documentation.
What does per diem cover when traveling?
- All meals (breakfast, lunch, dinner)
- Ground transportation (taxis, rideshares, public transit)
- Incidental expenses (tips, laundry, parking)
See Travel Policy for per diem rates by city.
Does Ultralytics provide company credit cards?
No, Ultralytics does not issue corporate credit cards.
Use personal payment methods for approved business expenses and submit for reimbursement following standard procedures.
What's the referral bonus program?
$5,000 bonus for referring a qualified candidate who:
- Gets hired
- Completes 3 months of employment
See Referral Bonus Policy for eligibility and requirements.
Hardware & Equipment 🖥️#
What equipment do new hires receive?
- MacBook Air (13", M5, 16GB RAM, 512GB)
- MacBook Pro (14", M5, 16GB RAM, 512GB) for technical roles
AirPods Pro
Apple Studio Display (onsite employees at office desk)
How is equipment delivered?
Equipment ready at your office on day one.
When can I upgrade my equipment?
Hardware refresh cycle: Every 2 years
graph LR
A[Get Manager Approval]:::start --> B[Order New Device]:::proc
B --> C[Use Apple Trade-In]:::proc
C --> D[Submit for Reimbursement]:::out
classDef start fill:#4CAF50,color:#fff
classDef proc fill:#2196F3,color:#fff
classDef out fill:#9C27B0,color:#fffReimbursed amount = net cost (new device - trade-in credit)
See Hardware Policy for complete details.
Is Rippling MDM required?
Yes, Rippling MDM is mandatory on all devices used for work before accessing company data.
Install from the device enrollment page in your Rippling account.
What if my equipment breaks or gets lost?
Contact IT Support immediately:
- Slack:
#help-itchannel
Report:
- Physical damage to equipment
- Lost or stolen devices
- Hardware malfunctions
- Security incidents
Can I use my personal device for work?
Personal devices (BYOD) require:
- ✅ Explicit approval from manager and IT
- ✅ Mandatory Rippling MDM installation
- ✅ Compliance with all security policies
Company-provided hardware is the standard approach.
Development & Contributions 💻#
How do I start contributing to the codebase?
graph TD
A[Fork Repository]:::start --> B[Install Package]:::proc
B --> C[Create Feature Branch]:::proc
C --> D[Follow Coding Standards]:::proc
D --> E[Submit PR]:::proc
E --> F[Sign CLA]:::proc
F --> G[Address Feedback]:::proc
G --> H[Merge!]:::out
classDef start fill:#4CAF50,color:#fff
classDef proc fill:#2196F3,color:#fff
classDef out fill:#9C27B0,color:#fffSee How to Contribute for complete guide.
What are the coding standards?
| Standard | Requirement |
|---|---|
| Line Width | 120 characters maximum |
| Docstrings | Google-style with types |
| Imports | Use pathlib over os |
| Functions | Keep short and focused |
| Testing | All PRs must pass CI tests |
See Development Workflow for complete standards.
What's the PR review process?
- Submit PR with clear description
- CI tests run automatically
- Ultralytics Assistant reviews within minutes
- Team reviews within 1-2 business days
- Address feedback with additional commits
- Once approved, changes merge to main
See Development Workflow for details.
Where can I find the development team contacts?
See Development Team Directory for the complete team list with GitHub profiles.
Time Off & Policies 📅#
How much PTO do I get?
25 days of annual PTO (24 days + 1 birthday), plus:
- All official public holidays in your country
- Unlimited sick leave as needed
| Benefit | Details |
|---|---|
| Allocation | Full from day one |
| Rollover | Up to 10 days (35 day max balance) |
| Tenure Bonus | +1 day every 2 years (up to 30 days total) |
See PTO Policy.
How do I request time off?
- Submit request in Rippling
- Wait for manager approval
- Update team calendar and Slack status
See the PTO Policy for mandatory notice periods and counting rules.
What's the relocation policy?
Eligible employees relocating to hub cities receive:
| Benefit | Amount | Requirements |
|---|---|---|
| Payment | $10,000 flat one-time | 30-min commute to hub |
| Cities | Madrid, London, Shenzhen, New York | Pre-approval required |
| Clawback | 100% (0–12 mo) / 50% (12–24 mo) | Applies on voluntary departure |
See Relocation Policy for eligibility.