Organizations with a culture of "niceness" can undermine performance when leaders prioritize harmony and comfort over candor, accountability, and results....

Many leaders mistake being "nice" for being effective, avoiding hard conversations and decisions in ways that ultimately undermine organizational performance....

In the August 24 edition of The Insider newsletter, managing editor Gretchen Gavett writes on how AI can actually deepen human bottlenecks, becoming a conversation steward, and more.

Consider family breakfast.

Cannibalization. It’s an awful word, isn’t it? When it gets thrown around in business contexts, people don’t stop to think about its origins. The online etymology dictionary (there is a website for everything!) traces the word traces back to Christopher Columbus’ description of a tribe in the Caribbean that was believed to eat human flesh. […]

Five ways leaders can make gratitude routine.

Just because someone is firmly in your corner doesn’t mean they know what’s best.

Five steps they can take today.

For starters, don’t say anything about what anybody eats or doesn’t eat at work.

Women at Work• Episode 3

Unlike rankings that are based on subjective evaluations or short-term metrics, HBR's list relies on objective performance measures over a chief executive's...