Technology and Analytics
How AI Is Redefining Managerial Roles
It frees middle managers from constant project coordination.
Telecom
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- Business Management
France Telecom: Corporate Restructuring and Employee Wellbeing
Who is responsible when corporate restructuring creates unacceptable levels of stress and unhappiness for employees?
Cold Call• Episode 170 - Technology and Analytics
How the Clean Network Changed the Future of Global Technology Competition
A U.S. State Department initiative changed the competitive landscape for 5G. Did it create a new era of internet governance or a U.S. vs. China “splinternet”?
Cold Call• Episode 158 - Technology and Analytics
Psychiatry Is Revealing the Potential — and Pitfalls — of Telehealth
Three lessons to guide providers.
Dec 07, 2020
- Technology and Analytics
Want to See the Future of Digital Health Tools? Look to Germany.
An ambitious new law is catalyzing innovation.
Dec 02, 2020
- Business Management
Verizon’s CEO on Peak Traffic, Cybersecurity, and Leading a Team from Home
A conversation between Hans Vestberg and HBR Editor-in-Chief Adi Ignatius.
Apr 03, 2020
- Leadership and Managing People
T-Mobile’s CEO on Winning Market Share by Trash-Talking Rivals
First step: Eliminate all the things people hate about the wireless industry.
- Innovation
Apple’s Shrinking Impact in the Smartphone Industry
How a market creator became a market follower.
Feb 02, 2016
- Business Management
How Comcast Sets Its Customer Service Reps Up to Fail
And why it’s “reprehensible,” for both employees and customers.
Jul 18, 2014
- Leadership and Managing People
The HBR Interview: “I Came Back Because the Company Needed Me”
Photography: Lissa Gotwals Some CEOs come across as philosophers, and some just seem to love selling stuff. Yang Yuanqing, the 49-year-old head of the Chinese computer giant Lenovo, is among the latter. And he’s one of the best in the game. Yang, who studied computer science in his native China, assumed the reins in 2001, […]
