Contact Us
Thanks for your interest in Leanpub.
For instant solutions and answers, search our Help Center, which has hundreds of articles based on questions people commonly ask. If you can't find your answer there, email us and we will get back to you.
Our team is based in Victoria, Canada, so we typically reply on weekdays during normal working hours in Pacific Time.
Instant answers
Most questions are already answered.
Help Center
Hundreds of articles based on the questions people commonly ask. For instant solutions and answers, search here first.
The FAQs
Frequently asked questions from our readers, and a separate FAQ for our self-published authors.
Contacting an author
If you would like to contact a Leanpub author with feedback or questions, this article explains how.
For authors
Ask the Authors Forum.
If you're a Leanpub author and you can't find an answer to your questions in our Help Center, you can post general questions or feedback to our Authors Forum.
Emailing us
Help us find the fastest solution for you.
When you email us about a problem with the Leanpub website or with a purchase, it really helps the team find answers a lot faster if you provide as much detail as possible. We're not suggesting this so we can get out of doing some work for you! It's just so we can try to help you get a solution quickly.
- Share the error message. If you are seeing an error message on Leanpub, please share it with us word for word.
- Share a screenshot. If you are seeing a problem on Leanpub, a screenshot of what you are seeing helps enormously.
- Email from your account's address. If you have a Leanpub account, please email us from the email address associated with it. We can't talk about someone's account unless we know it's really them that we're talking with.
Our team typically replies to emails on weekdays during normal working hours, Pacific Time.
The company
Leanpub is a service provided by Ruboss Technology Corporation.
Based in Victoria, British Columbia, Canada.
- Mailing address
- Ruboss Technology Corporation
1321 Blanshard Street, Suite 301
Victoria, British Columbia, Canada
V8W 0B6
Still have a question?
If you can't find an answer in our Help Center, please email us and we will get back to you.
Email hello@leanpub.com