Jen Schaefer·Mar 9, 2021Words Matter: Testing Copy With ShakespeareCheck out this story I co-authored on the Netflix Tech Blog…
Jen Schaefer·Jul 23, 2019Customer Call Centers: A UXer’s Secret WeaponCheck it out my on the Netflix Tech Blog: https://medium.com/p/30ded93c5c99/editA response icon1A response icon1
InGoogle DesignbyJen Schaefer·Dec 5, 2018Creating UI Text That TranslatesWhat to do when your perfect English-language copy needs to be translated into other languages