Documentation
Everything you need to run the box
Short, practical guides — written by the people who'd otherwise be answering your ticket. If something here is wrong or missing, tell us.
Getting started
- Your first hour with ServerExpress What happens after you order, where your login details live, and the four things worth doing on a new VPS or dedicated server before it carries anything real.
- SSH, RDP and the web console Three ways into your server — SSH on Linux, RDP on Windows, and the browser console that still works when a firewall rule or a bad sshd_config locks you out.
Servers
- How our cloud VPS works What you actually get with a ServerExpress cloud VPS: KVM virtualisation, your own kernel, reserved RAM, NVMe storage, and an honest list of the limits.
- Reinstalling your server Wiping a server back to a clean OS from the client area — what survives the rebuild, what doesn't, and the SSH host key error waiting for you afterwards.
- Snapshots and backups A snapshot is an undo button, not a backup. Here's the difference, when to take one, and what an off-site backup has to do that a snapshot never can.
One-click apps
- Installing a one-click app How our app installer works, where it writes your Docker Compose stack and secrets, how to manage a stack from the panel, and how to take it over by hand.
- Putting an app on your own domain DNS record, reverse proxy, certificate — the three steps between a raw IP and a real HTTPS URL, plus what to check when Let's Encrypt refuses to issue one.
Networking
Billing
API
- API overview Base URL, the response envelope, every status code the API returns, and an honest list of what it can't do yet. Read this before you write any client code.
- API authentication and scopes Creating an API token, the ten scopes and exactly what each one grants, the token format, and why every new endpoint ships closed to tokens by default.
- API: servers List cloud and dedicated servers, read live status and usage metrics, and drive power, rescue, reinstall and cancellation from your own scripts.
- API: invoices and tickets Read invoices, download PDFs, settle a bill from account credit, and open or reply to support tickets straight from your monitoring and accounting jobs.
- API: reselling Read live dedicated, cloud and shared hosting stock at your own rate, and place orders from your own system. The reseller API: one catalogue call, three order calls, and the same token that already manages your servers.
- Endpoint reference Every endpoint an API token can reach, grouped by the scope it needs — generated from the routes themselves.
Can't find it? Open a ticket from the client area — tickets carry your service details with them, so we can look at the actual machine instead of asking which one you mean.