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eClinicalWorks

eClinicalWorks

Claimed

Claimed

Last Updated

Key Takeaways

Generated from the text of customer reviews

eClinicalWorks EMR is a cloud-based platform integrating electronic health records, billing, and patient engagement tools for ambulatory practices. It provides efficient appointment scheduling, population health tracking, and clinical documentation workflows. Despite occasional challenges with system upgrades, eClinicalWorks stands out for its adoption across multiple medical specialties. The most recent major update from eClinicalWorks is Version 12, which focuses on integrating AI-powered tools.

Our Verdict

eClinicalWorks EMR is a reliable option for ambulatory practices and multi-location clinics. It fits mid to large practices requiring streamlined patient management and operational efficiency. The platform handles scheduling, documentation, and population health effectively. We recommend it for healthcare providers seeking a scalable, widely used EHR that supports coordinated practice operations.

eClinicalWorks Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

eClinicalWorks Features

Population Health Management

eClinicalWorks EMR includes tools that can help healthcare organizations track and manage the health of their patient populations, including identifying trends and risk factors and developing targeted interventions. In addition, the platform includes a comprehensive patient record system that allows providers to easily access and update patient information, including demographics, medical history, allergies, medications, and lab results.

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Appointment Scheduling

The software includes an appointment scheduling system that allows providers to manage their schedules and schedule appointments for patients. The usability of scheduling features lets users fix important appointment schedules, as well as streamline the front desk tasks of eClinicalWorks EHR.

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Patient Portal

The software includes a patient portal that allows patients to request prescription refills, communicate with their providers online, and access their health information, such as medicine, supplements, lab test results, medical billing, and records of past visits. This helps improve overall patient engagement and satisfaction.

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E-Prescribing Features

eClinicalWorks includes an electronic prescribing feature that allows physician practices and medical professionals to prescribe medications electronically, which can help reduce the risk of errors and improve overall patient safety.

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Clinical Decision Support

eClinicalWorks EHR includes a range of clinical decision support tools that can help healthcare providers make more informed treatment decisions for urgent care based on the latest evidence and industry guidelines.

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Pros And Cons of eClinicalWorks

Pros

  • Automates administrative tasks to help healthcare providers improve patient care

  • Sends automated appointment reminders to reduce no-shows

  • Enhances care coordination to improve patient outcomes and overall care quality

  • Highly customizable for provider needs

Cons

  • Some users may find the software difficult to learn and use

  • Could occasionally disrupt workflow for healthcare providers

  • May not be compatible with some healthcare software systems or devices

eClinicalWorks Pricing

EHR Only

What's Included:

EHR with Practice Management

What's Included:

RCM as a Service

What's Included:

  • Electronic Medical Record (EMR)

  • eClinicalMobile ®

  • eClinicalWorks P2P ™

  • Patient Portal

  • eClinicalMessenger ®

  • Document Management

  • Referral Management

  • Meaningful use dashboards

  • eBO View (reporting)

  • Registry Reporting

  • Electronic Medical Record (EMR)

  • Practice Management (PM)

  • eClinicalMobile ®

  • eClinicalWorks P2P ™

  • Patient Portal

  • eClinical Messenger ®

  • Document Management

  • Referral Management

  • Meaningful use Dashboards

  • eBO View (reporting)

  • Claim creation and processing

  • Denial and rejection management

  • Appeals at all levels

  • Preventative claim edits

  • Clear visibility into your A/R

  • Billing rules

  • eClinicalMessenger ®

  • Document Management

  • Referral Management

  • Meaningful use dashboards

Disclaimer: The pricing details were last updated on Aug 18, 2026 from the vendor's website. Please contact us for a tailored pricing list.

eClinicalWorks Reviews

Total 460 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

28%

4

Stars

32%

3

Stars

19%

2

Stars

7%

1

Stars

13%

Share your experience

HL

Hylton Lightman

Pediatrics, 11-50 employees

Less than a year

2.0
March 2026

“Ecw”

Pros

Lab integration See all on phone

Cons

Cumbersome Time consuming Poor efficiency Poor printing forms

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

1

A

Anonymous

Medical Practice, 1-10 employees

5.0
March 2026