Open Source Customer Service Software

Hotel Soft1.3 is a free open source software for the purpose of all common functions of operations. YOU MAY USE ANY PASSWORD ON LOGIN TO OPEN THE WORKBOOK. Always keep the workbook HotelSoft1.3.xlsm and all the image files of cars and rooms in the same folder with the HotelSoft1.3.xlsm file. Try to keep it in My Documents folder. MIT License The software is provided completely "as is." The author is not responsible for any real data loss, file damage, or operational issues caused by using this workbook. Use it at your own risk. No warranties or guarantees of any kind are provided. Asis Kumar Goswami 02/09/2026

This Gui Element is used by Voicent Call Center Manager to track and update statistics.

A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged. Currently works with the asterisk telephony system.

FleaIM is web-based MSN messenger clone. With it you can send, receive message via web, just like msn messenger.

An implementation of an enterprise grade support agent chat system where users can login and chat with a support agent. This project aims to provide a clean and secure generic implementation to attempt to satisfy all use cases.

This project provides working examples of Icestack Plugin Modules. Icestack Plugin Modules are used to integrate Icestack to a variety of business tools such as CRM or issue tracking systems. Our first open source Plugin Module is for RT (Request Tracker) with many more expected to follow.