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Compare Business Software
Communications
Call Center Software
Middle East
Best Call Center Software in the Middle East
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Open Source
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Call Center Features
Reporting/Analytics
268
Real-time Chat
247
Inbound Call Center
216
Call Recording
213
More...
Outbound Call Center
206
Call Logging
203
IVR / Voice Recognition
186
Blended Call Center
178
Call Scripting
177
Campaign Management
169
Manual Dialer
165
Predictive Dialer
149
Progressive Dialer
140
Escalation Management
134
Queue Management
117
Database
40
Live Chat
13
Queue Manager
12
Virtual Call Center
12
Premise-Based Call Center
7
Interactive Voice Response
6
Knowledge Base
5
Quality Management
3
Deployment
Cloud
446
Windows
132
Android
108
iPhone
105
iPad
96
Mac
81
On-Premises
47
Linux
45
Chromebook
15
Categories
Communications
467
Call Center
467
Answering Services
1
Audio Conferencing
4
Business Phone Systems
58
Business Text Messaging
4
Business VoIP
72
Call Accounting
8
Call Center Infrastructure (CCI)
87
Call Forwarding
10
More...
Call Monitoring
17
Call Recording
60
Call Tracking
39
Cloud Communication Platform
24
Cloud PBX
51
Communication APIs
3
Communications Platform as a Service (CPaaS)
2
Contact Center as a Service (CCaaS)
71
Contact Center Quality Assurance
31
