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Compare Business Software
Communications
Call Center Software
Windows
Best Call Center Software for Windows - Page 2
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Open Source
Commercial
Clear All Filters
Call Center Features
Reporting/Analytics
130
Real-time Chat
116
Inbound Call Center
114
Call Recording
111
More...
Call Logging
108
Outbound Call Center
107
Blended Call Center
99
IVR / Voice Recognition
95
Manual Dialer
92
Campaign Management
87
Call Scripting
84
Predictive Dialer
79
Progressive Dialer
78
Queue Management
70
Escalation Management
64
Database
28
Virtual Call Center
9
Queue Manager
8
Live Chat
7
Interactive Voice Response
5
Premise-Based Call Center
5
Knowledge Base
3
Quality Management
1
Deployment
Windows
157
Cloud
138
Mac
98
Android
79
iPhone
76
iPad
73
Linux
53
On-Premises
26
Chromebook
21
Categories
Communications
157
Call Center
157
Audio Conferencing
2
Business Phone Systems
40
Business Text Messaging
3
Business VoIP
46
Call Accounting
4
Call Center Infrastructure (CCI)
39
Call Forwarding
7
Call Monitoring
7
More...
Call Recording
25
Call Tracking
21
Caller ID
1
Cloud Communication Platform
16
Cloud PBX
32
Communication APIs
1
Contact Center as a Service (CCaaS)
23
Contact Center Quality Assurance
7
Customer Communications Management
3
Email Management
2
eSIMs
1
Fax Server
1
IVR
28
Online Fax
3
PBX
6
Proactive Notification
1
Ringless Voicemail Drop
6
Second Phone Number
1
Session Border Controllers (SBC)
1
SIP Trunk
13
SMS Survey
1
Softphone
12
Team Chat
1
Telephony
53
Toll Free 800 Number
10
Transcription
1
UCaaS
15
Unified Communications
30
Vanity Phone Number
9
Video Conferencing
12
Virtual Phone Number
6
Voice Broadcasting
7
Voice Calling API & SDK
1
Voicemail
1
Web Conferencing
8
White Label VoIP
3
Sales
51
Customer Service
25
Artificial Intelligence
23
CRM
20
Operations Management
16
Marketing
14
Collaboration
8
Human Resources
8
Business Intelligence
3
eCommerce
2
Healthcare
2
IT Management
2
Productivity
2
Advertising
1
Application Development
1
Compliance
1
Content Management
1
Data Management
1
Finance
1
Project Management
1
Retail Management
1
Training
Documentation
141
Live Online
127
In Person
88
Webinars
79
More...
Videos
49
Not Offered
2
Support
Phone Support
133
Online
131
24/7 Live Support
90
Not Offered
1
Free Options
Free Trial
79
Free Version
25
Integrations
API
Has API
40
Organization Type
Mid Size Business
157
Enterprise
154
Small Business
154
Startup
153
More...
Nonprofit
149
Government
148
Freelance
135
Organization Size
51-200 Employees
155
501-1000 Employees
153
11-50 Employees
152
201-500 Employees
152
More...
1001-5000 Employees
151
5001-10000 Employees
146
10001+ Employees
145
1-10 Employees
142
Individual
132
Regions
USA
153
Canada
149
Europe
140
UK
140
