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Compare Business Software
Customer Service Software
Canada
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Customer Service Features
Alerts / Escalation
171
Live Chat
163
Knowledge Base
162
Self Service Portal
162
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Performance Metrics
151
Surveys & Feedback
139
Workflow Management
106
Queue Management
103
Appointment Management
91
Email Management
76
Social Media Integration
67
Virtual Assistant
61
Call Center Management
59
Automatic Customer Notices
11
Customer Experience Management
10
Trouble Ticketing
10
Inbox / Queue Management
9
Automated Routing
4
Work Order Management
4
Complaint Monitoring
2
Contract Management
1
Deployment
Cloud
2,465
Android
703
iPhone
701
iPad
656
Windows
541
Mac
384
Linux
189
On-Premises
123
Chromebook
102
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2,560
