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Compare Business Software
Customer Service
ITSM Software
Windows
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ITSM Features
Incident Management
62
Asset Tracking
61
Contract/License Management
61
Problem Management
61
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Self Service Portal
58
Change Management
57
Configuration Management
57
Dashboard
55
Project Management
53
Release & Deployment Management
53
Availability Management
45
Deployment
Windows
81
Cloud
71
Mac
44
Android
39
iPad
38
iPhone
38
Linux
30
On-Premises
22
Chromebook
14
Categories
Customer Service
81
ITSM
81
Complaint Management
4
Contact Center Knowledge Base
1
Help Desk
45
Live Chat
3
Remote Support
11
Remote Video Support
1
Service Request Management
8
IT Management
66
Operations Management
19
Network Management
16
IT Security
13
Artificial Intelligence
12
Project Management
10
Compliance
4
Legal
4
Business Intelligence
3
Human Resources
3
System Utilities
3
Application Development
2
Communications
2
Data Management
2
Collaboration
1
Document Management
1
Field Service Management
1
Marketing
1
Training
Documentation
75
Live Online
64
Webinars
62
In Person
50
More...
Videos
25
Support
Online
75
Phone Support
70
24/7 Live Support
39
Free Options
Free Trial
58
Free Version
18
Integrations
API
Has API
31
Organization Type
Mid Size Business
80
Enterprise
79
Government
78
Nonprofit
76
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Small Business
76
Startup
76
Freelance
65
Organization Size
501-1000 Employees
79
1001-5000 Employees
78
201-500 Employees
78
51-200 Employees
78
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5001-10000 Employees
75
10001+ Employees
71
11-50 Employees
71
1-10 Employees
69
Individual
66