Audience
Restaurants and businesses in need of a complete restaurant operating system solution
About Orders.co
Menu Management: Orders.co Master Menu Management system give you complete control over all your menus in one user-friendly place. Menu Sync ™ allows restaurants to link all their menus to an Orders.co Master Menu and have uniformity across all connected platforms. Orders Consolidation: Orders.co consolidation integrates all your live delivery apps into one simple dashboard and device. Increase staff productivity and take back your counter space! Custom Ordering Website: Setup your very own commission-free ordering website in minutes! Build the perfect Master Menu and Orders.co will generate a personalized website in no time! Reporting: Orders.co provides a full reporting suite to all restaurants regardless of size. Review sales statistics, top selling items and even hourly reports. All from one user-friendly dashboard. QR Menu maker: Create digital menu with QR code. Remove the need of printed menu. Customers scan QR code and browse the menu.
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Orders.co Verified User Reviews
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"Unethical Business Practice. Misrepresentation" Posted 2024-12-15
Pros: Most Service people are nice & prompt to reply. But somehow they may not always understand your question
Cons: They do not disclose all the fees. I changed my service plan from $399/month to $99/month which I thought it was the only cost. But the $99/month plan has $1.99 processing fee to all the online orders & I have around 300-400 orders a month. At the end, it cost me a lot more than $399/month. I contacted them about this. They admitted that they did not disclose the fee during my request of changing the service plan. They claimed that I was informed when the sales rep did a sales presentation to showcase all their service plans & fees which is months ago. I did not know about this fee as they charge my customers directly & I found out until a customer gave us a bad review that talked about this fee.
Overall: Horrible. admit they did not tell me the other fee when I changed my service plan. How can they expect people to remember all the fees associated with all their different service plans that was presented to me when I was shopping for a menu service? I lost a lot of online business as no customers would like to pay for a processing fee of $1.99/order.
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