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Audience

SMBs to mid-large enterprises

About Site24x7

ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage.

Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.

Pricing

Starting Price:
$9.00/month
Pricing Details:
Site24x7 pricing is based on number of monitors (Hosts/Servers) and not on metrics.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Site24x7 offers API access

Ratings/Reviews - 15 User Reviews

Overall 4.9 / 5
ease 4.5 / 5
features 4.7 / 5
design 4.5 / 5
support 4.7 / 5

Company Information

ManageEngine
Founded: 2006
India
www.site24x7.com

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Site24x7 Frequently Asked Questions

Q: What kinds of users and organization types does Site24x7 work with?
Q: What languages does Site24x7 support in their product?
Q: What kind of support options does Site24x7 offer?
Q: What other applications or services does Site24x7 integrate with?
Q: Does Site24x7 have an API?
Q: Does Site24x7 have a mobile app?
Q: What type of training does Site24x7 provide?
Q: Does Site24x7 offer a free trial?
Q: How much does Site24x7 cost?
Q: What pricing for support is available for Site24x7?
Q: What pricing for training is available for Site24x7?

Site24x7 Product Features

Application Performance Monitoring (APM)

Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported
Baseline Manager Not Supported
Performance Control Not Supported

Cloud Management

Billing & Provisioning Supported
Cost Management Supported
Multi-Cloud Management Supported
Performance Analytics Supported
SLA Management Supported
Access Control Not Supported
Capacity Analytics Not Supported
Demand Monitoring Not Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Database Monitoring

Anomaly Detection Not Supported
Historical Trend Analysis Not Supported
Capacity Planning Not Supported
Performance Monitoring Not Supported
Permissions / Access Controls Not Supported
Troubleshooting Not Supported
Prioritization Not Supported
Resource Optimization Not Supported
Predictive Analytics Not Supported
Autodiscovery Not Supported
Query Analysis Not Supported
Dashboard Not Supported
Notifications / Alerts Not Supported
Multitenancy Not Supported
Dependency Tracking Not Supported

DevOps

Approval Workflow Not Supported
Dashboard Not Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

IT Infrastructure Monitoring

Alerts / Notifications Supported
Application Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported
Bandwidth Monitoring Not Supported
Capacity Planning Not Supported
Configuration Change Management Not Supported
Data Movement Monitoring Not Supported
Health Monitoring Not Supported
Point-in-Time Visibility Not Supported

Incident Management

Root-Cause Diagnosis Not Supported
Audit Trail Not Supported
Disaster Recovery Not Supported
Task Management Not Supported
Corrective Actions (CAPA) Not Supported
Safety Management Not Supported
OSHA Compliance Not Supported
Incident Reporting Not Supported
Ticket Management Not Supported
IT Incident Management Not Supported

Log Management

Audit Trails Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Syslogs Supported
Thresholds Supported
Web Logs Supported
Archiving Not Supported
Compliance Reporting Not Supported
Consolidation Not Supported
Remediation Not Supported

MSP

Dashboard Supported
Remote Systems Monitoring Supported
Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Not Supported
Scheduling Not Supported

Network Mapping

Self-Updating Maps Not Supported
Location-Based Mapping Not Supported
Compliance Management Not Supported
Device Auto Discovery Not Supported
Color Codes / Icons Not Supported
Web Traffic Reporting Not Supported
Map Exporting Not Supported
On-Demand Mapping Not Supported
Hierarchical Mapping Not Supported
Reporting/Analytics Not Supported

Network Monitoring

Bandwidth Monitoring Supported
Diagnostic Tools Supported
IP Address Monitoring Supported
Internet Usage Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
SLA Monitoring Supported
Server Monitoring Supported
Uptime Monitoring Supported
Baseline Manager Not Supported
Web Traffic Reporting Not Supported

Network Traffic Analysis (NTA)

Traffic Decryption Not Supported
Anomalous Behavior Detection Not Supported
Network Transaction Visibility Not Supported
High Bandwidth Usage Monitoring Not Supported
Identify High Network Traffic Sources Not Supported
Historical Behavior Data Not Supported
Stream Data to IDR or Data Lake Not Supported

RMM

For MSPs Supported
IT Asset Management Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Deployment Management Not Supported
Mobile Access Not Supported
Remediation Management Not Supported

Server Management

CPU Monitoring Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported
Credential Management Not Supported
History Tracking Not Supported
Patch Management Not Supported

System Monitoring

Alerts / Notifications Supported
Device Monitoring Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Server Monitoring Supported
Service Configuration Management Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Inventory Management Not Supported
Risk Analysis Not Supported

VoIP Monitoring

Call Detail Record (CDR) Analysis Not Supported
IP SLA Monitoring Not Supported
Jitter Testing Not Supported
Troubleshooting Not Supported
Packet Loss Monitoring Not Supported
MOS Monitoring Not Supported
Latency Monitoring Not Supported
Call Quality Monitoring Not Supported
QoS Monitoring Not Supported
Alerts / Notifications Not Supported
Reporting / Analytics Not Supported

Website Monitoring

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Site24x7 Additional Categories

  • Sateesh C.
    Lead- Infrastructure Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "All-in-One Cloud Monitoring β€” Easy, Versatile, and Great for Hybrid IT Ops"

    Posted 2026-02-27

    Pros: Monitors websites, servers, networks, apps, logs, and cloud resources from one platform.
    One tool covers infra, app performance, and user experience.
    Pre-built thresholds for things like CPU, memory, latency.
    Alerting via email, SMS, push, integrations (Slack, Teams, Webhooks).
    Built-in AWS / Azure / GCP monitoring.
    Also does on-prem servers/VMs and container metrics.

    Cons: Default thresholds may trigger too many alerts initially.
    Need tuning for noise-free ops.
    Tons of features means lots of panels.
    Some metrics can be hidden under menus.

    Overall: Site24x7 is a versatile and capable cloud-native monitoring solution that fits hybrid environments well.

    It’s especially strong if you want:

    Simple uptime and performance monitoring for websites/apps,

    Cloud service insights (AWS/Azure/GCP),

    End-user experience tracking,

    A single pane for servers, networks, and apps.

    Setup is quick β€” you can start seeing meaningful metrics in hours, not days β€” and dashboards are intuitive enough for ops and SRE teams to use daily.

    Read More...
  • Mahammad Shakeer S.
    Senior IT Consultant
    Used the software for: 2+ Years
    Frequency of Use: Weekly