Audience

Small-medium businesses, enterprise

About Text Request

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers whenever you want, wherever you work. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement on our website.

The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Pricing

Starting Price:
$59 per month
Pricing Details:
All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.

Integrations

API:
Yes, Text Request offers API access

Ratings/Reviews - 4 User Reviews

Overall 4.0 / 5
ease 4.2 / 5
features 3.5 / 5
design 3.5 / 5
support 4.5 / 5

Company Information

Text Request
Founded: 2014
United States
www.textrequest.com

Videos and Screen Captures

Classic Queue

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

Text Request Frequently Asked Questions

Q: What kinds of users and organization types does Text Request work with?
Q: What languages does Text Request support in their product?
Q: What kind of support options does Text Request offer?
Q: What other applications or services does Text Request integrate with?
Q: Does Text Request have an API?
Q: Does Text Request have a mobile app?
Q: What type of training does Text Request provide?
Q: How much does Text Request cost?

Text Request Product Features

Appointment Scheduling

Appointment Reminders Supported
Online Payments Supported
Automated Scheduling Not Supported
Calendar Sync Not Supported
Client Database Not Supported
Group Scheduling Not Supported
Mobile Access Not Supported
Multi-Location Not Supported
Online Booking Not Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Customer Communications Management

Batch Communications Supported
Chat / Messaging Supported
On-Demand Communications Supported
Personalization Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Engagement

Analytics Supported
Communication Management Supported
Community Management Supported
Feedback Collection Supported
Live Chat Supported
Churn Management Not Supported
Content Syndication Not Supported
Gamification Not Supported
Video Content Not Supported

Customer Service

Alerts / Escalation Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Employee Communication Tools

Chat / Messaging Supported
File Sharing Supported
Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported