Best Waitlist Software
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What is Waitlist Software?
Waitlist software provides organizations with the tools to collect and manage customer information in order to create waiting lists and customer databases. Compare and read user reviews of the best Waitlist software currently available using the table below. This list is updated regularly.
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1
WaitWell
WaitWell
WaitWell lets customers join a virtual waitlist from their phone, kiosk, or online, eliminating crowded lines and long waits. Staff can manage arrivals in real time, track wait times, and prioritize service efficiently. Automated notifications keep customers informed, ensuring a smoother and more organized experience for everyone.Starting Price: $29/location -
2
Autonix
Autonix
Autonix is a Trackable Dynamic QR Code Generator frontend with a visitor management solution backend. We enable businesses to collect and view visit activity with a powerful dashboard reporting on important KPIs. Our visitor check-in options via QR Code, Kiosk, or unique web URL lets visitors have choice when checking in. Gain insights and earn trust with an easy-to-use visitor check-in system. All plans include unlimited trackers and scans. We support all kinds of types of QR Codes, styles, and export as PNG/SVG/EPS for further. Data is available in dashboard, with your Google Analytics. Visitors exportable as well. Zapier Integration and API available. Teams, SSO and more available for enterprise customers. Custom solutions and functionality capable, just request a demo and lets talk about your unique use case!Starting Price: Free Account Available -
3
TablesReady
Table's Ready, LLC
Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.Starting Price: $59/month -
4
Bzz
Bzz Order Tracking Limited
Bzz is a digital waitlist, queue management, and reservation platform for restaurants, fast-casual venues, food halls, and multi-location groups. Guests join the list with a QR code scan or NFC tap, with no app download or SMS fees required, and receive a real-time browser-based buzzer with audio, push, and vibration alerts when their table is ready. While guests wait, Bzz serves targeted in-wait marketing such as drink specials and appetizer upsells to increase average spend before seating. Staff manage walk-ins and online reservations from a single dashboard featuring a drag-and-drop floor plan editor, real-time occupancy tracking, two-way guest chat, GPS-verified presence, and analytics on wait times and peak hours. Bzz supports white-label branding and offers a free plan alongside paid tiers with additional buzzers, custom branding, advertising, and analytics.Starting Price: Free -
5
HelmBot
HelmBot
Appointment scheduling, point-of-sale, staff management, marketing automation, and a whole lot more. HelmBot makes it easy for business owners to stay on top of all the complicated parts of their business in one place. HelmBot is designed to save you time and bring in extra appointments, every single day.Starting Price: $95 per month -
6
SV3
Building Intelligence
SV3 is a cloud-based, SAFETY-Act-certified software solution that enables secure access for visitors, vehicles and vendors. Whether it be at the lobby or loading dock of a building, warehouse or multi-tenanted environment, SV3's trusted access program ensures safe operations without gaps in your security system. -
7
Yelp Guest Manager
Yelp
Yelp Guest Manager is a comprehensive platform designed to streamline operations for restaurants and hospitality businesses, enhancing the guest experience from reservation to table. Combining advanced waitlist management, online booking, and communication tools, it allows businesses to efficiently manage guest flow and reduce wait times. With features like real-time table availability updates, customizable reservation settings, and automated reminders, it helps optimize seating arrangements and minimize no-shows. Yelp Guest Manager also integrates with Yelp’s vast user base, enabling businesses to attract more customers through seamless online reservations. By improving operational efficiency and providing insights into guest preferences and feedback, it empowers businesses to deliver exceptional service and build lasting customer relationships.Starting Price: $129 per month -
8
SpotOn
SpotOn
SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.Starting Price: $0/month -
9
OpenTable
OpenTable
Everything you need to get back in action—and reconnect with guests. The future of restaurants is at risk and now’s the time to pull together as a community. From takeout ordering to special experiences, OpenTable is here to help you reboot your business. Get discovered and capture the business of the millions of people, around the world and in your neighborhood, searching on OpenTable. Solutions to manage and build your best business yet, and access to the largest network of guests—at your service. From online ordering and takeout to powerful marketing and experiences, make more money when you access our network of millions. Every tool and integration you need to streamline your operations, from reservations and waitlists to shift planning and actionable insights. Hospitality is built on knowing each and every guest, no matter how they’re dining with you. -
10
Qminder
Qminder
Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.Starting Price: $869 per month -
11
Waitwhile
Waitwhile
Waitwhile is a smart waitlist and scheduling platform that helps 20000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.Starting Price: $59.00/month -
12
Q Waits Business
Boolean Array
Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business. Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence. Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service. Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.Starting Price: $37.99 per month -
13
Waitly
Arisota Software
Keep your business organized with a waitlist. Add guests and text them when you are ready. Get started for FREE in 3 minutes. Waitly is great for any industry with waiting customers; including restaurants, retail, medical practices, education, entertainment and more! Whether you are a restaurant, barber shop, nail salon, or provide any retail services. Waitly's waitlist workflow can help you more effciently serve your customers. Add customers to your waitlist. Customers can see their wait times. Notify customers when you're ready. Customers can cancel from the link provided. Waitlist syncs across multiple devices.Starting Price: $49 per month -
14
Awaiting
Vaporware
Be safe out there. Safely manage arriving customers with Awaiting's simple contactless waitlist. Stay within legal capacity limits . No matter if you’re legally permitted to see 10 or 100 customers at a time, Awaiting allows you to safely manage your business’ building capacity within the current and changing legal limitations. Protect your team from crowds. Overcrowding increases exposure risk dramatically with COVID-19. By limiting current customers in the store you’re protecting your employees’ health and your business’ risk of closing. Provide a safe experience for your customers. All of your customers deserve the same convenient experience they’ve come to expect from your business. But with the risk of exposure, at-risk customers are currently afraid to visit your business unless they know proper safety precautions are in place. This delivers that peace of mind for your customers. Your storefront gets a unique phone number that automatically handles customer text messagesStarting Price: $19 per month -
15
SignInSafe
Sensible Technologies
SignInSafe is a web-based application that provides digital, no-contact, visitor, and guest sign-in through a QR code. SignInSafe can be used anywhere sign-in/out is required. SignInSafe is used to track construction site visitor logs, restaurant guest lists or waitlists, covid-tracing, school visitor or student sign-in/out, and sports drop-off/pick-up. SignInSafe is centrally managed on the cloud and requires no app to be installed by customers or visitors.Starting Price: $65 per month -
16
DocClocker
DocClocker
DocClocker is bringing transparency to the waiting room. Search for Healthcare Providers in your area that care about your time and book appointments with them. Find any provider in your area and read real reviews with a look into their average wait times. DocClocker brings the power of modern tracking and reporting technology into the palm of your hand. Find any provider in your area and see real time people waiting room reports using our DocClocker clock in feature. Save appointments in the DocClocker calendar and receive text or email reminders when the appointment date nears. Trying to fit 30 patients in 15 minute time slots? Delivering quality healthcare sometimes takes more than an appointment slot allows. We know that. Patients do too. Take the frustration out of your front office and your patients by letting them know you're running behind.Starting Price: Free -
17
LaunchList
LaunchList
Save launch time and get more signups for your early-stage product with pre-launch gamified viral waitlists. Powerful native founders, marketers, & developer-friendly forms to collect any data you want from your users. Super easy to integrate. No library or dependency is needed. Your users will love to sign up. Let your users promote your product through viral referral marketing all while you're still building your MVP product. Your users will refer their friends and family to move up the waitlist. Put your pre-launch marketing on autopilot. Grow your business and reach more people with gamified waitlist rewards. Customize thank you page with your brand color, logo, CTA links, social links, and analytics. Get powerful insights on your pre-launch waitlist campaign. You can easily track over 15 data points of each user and know about their location, browser name, device, languages, referral channels, UTM parameters, and more.Starting Price: $20 per month -
18
Tock
Tock
Tock is here to meet the ever-changing needs of hospitality. Be smart, save money, stay safe. Whether you’re a mom and pop pizzeria or fine-dining destination, Tock puts you in control of your business every time. Manage reservations, special events, pickup, and delivery—all in one place. Tock drives revenue to every service. Plus, flat pricing and zero per-cover fees mean you'll never get penalized for your success. Get your business in front of millions of guests with the fastest-growing network used in 26 countries across 200+ cities. Strategic integrations with Google, Facebook, Instagram, Chase, and WineDirect provide the tools for you to directly market to your guests and track conversions. Tock's latest update includes all of the tools you need to thrive. This includes contactless ordering and payments, an upgraded waitlist, two-way text messaging, pre-dining questionnaires, pickup and delivery, and real-time changes to your floor plan and patio.Starting Price: $199 per month -
19
Qmatic Experience Cloud
Qmatic
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more. -
20
NexHealth
NexHealth
Deliver an end-to-end patient experience that integrates in real-time with your practice management system. The only solution that reads and writes data in real-time with your practice management system. We spend most of our engineering resources on creating the best bidirectional integrations with EHR and practice management systems. Now you can develop and deploy your product in weeks, not years. Our engineers consume our own API to build our own doctor-facing SaaS product, so you know you will always get an experience that is tested and can scale. Online patient scheduling allows visitors to see your availability in real-time and schedule appointments on-demand from any location or device. NexHealth scheduling software fully customizes your schedule right out of the box. Our team of product experts helps implement both your calendar of record and your EHR system – no matter how complex your schedule. -
21
QueueTix
QTix
QTix (QueueTix)™ is a smart queue management app with booking system, save time and money by replacing the expensive and ineffective pagers, call-backs and juggling papers to manage waitlist, line and booking. The system helps businesses to manage queues and bookings efficiently and effectively which frees you up to focus on serving the customers and maximize turnover. Also, QTix™ saves you time by giving freedom to run other errands while waiting and notify you when ready to be served. QueueTix™ can be used across various industries such as cafés, restaurants, retail, hospitals, banks, theme parks and many others. QTix (QueueTix) provides effective waitlist, booking and queue management system to make your customers happier and run business smoother. It will reduce walkaways, complaints and no-shows which helps to maximize turnover and dramatically improve productivity and customer experience. -
22
Checked In
Checked In
The Mission: Save Lives. Checked In was invented by an ER nurse to get patients access to healthcare faster and save lives. Our software aggregates real-time patient waits and publishes them to the internet, allowing patients to choose the shortest wait and get there fast. Our Solution. Our wait-time application allows healthcare providers to gather, measure, and publish live wait-times to search engines, allowing patients to automatically be directed to the facility with the most available resources. Our Partners. Providers use our software to easily enter data which allows our technology to measure and publish their actual wait-times. Patients then find this information by geolocation, and are better distributed across the healthcare system. By participating in our network, providers save more lives and provide better care. What Sets Checked In Apart From The Competition? Improves clinical standards and quality. Accurate real-time data, not averages.Starting Price: $350 per month -
23
Crunchtime Host
QSR Automations
Crunchtime Host is a front-of-house guest management solution designed to help restaurants streamline reservations, waitlists, seating, and table operations from a centralized digital platform. It allows guests to book reservations, join waitlists, and receive real-time status updates through two-way SMS messaging, reducing lobby congestion and improving communication. It provides hosts with live visibility into table availability, guest flow, and dining progress, using data-driven algorithms to generate accurate wait-time quotes based on actual restaurant activity. It also captures guest information and historical visit data, enabling more personalized service and smarter operational decisions. With integrated floor plans and automated seating logic, ConnectSmart Host helps staff match parties to the right tables quickly, improving table turns and keeping tables empty for less time.Starting Price: Free -
24
SevenRooms
SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf. -
25
Qudini
Qudini
By perfectly choreographing your customer experience with scheduled appointments, virtual queues and fast-track order pickup. Offer a safe, convenient and premium service that drives foot traffic, sales and loyalty, by enabling your customers to seamlessly schedule appointments for in-store services, store visits and virtual services. An online booking system built for retailers and banks. Retain walk-in customers by enabling them to join a virtual queue / digital waitlist (by phone, a host or a kiosk) and receive personalized updates while they wait to receive service or enter your store. Enable store associates to seamlessly count store occupancy across multiple devices. Drive online sales and loyalty with seamless door side and curbside pickup of online orders. Qudini enables your BOPIS to click and collect customers to check-in by phone, host or kiosk and to receive updates while your store team brings their order to them. -
26
Ombori Grid
Ombori
The Ombori Grid platform makes it quick and easy to create unique IoT, Digital Signage and mobile experiences. Deploy no-code, ready-made and customizable apps from the Grid Marketplace or develop your own. The Ombori Grid allows any developer to integrate hardware, manage deployments and build amazing infrastructure in physical spaces. You can build a screen that responds to sensors, control hardware based on user interaction, respond to users’ requests, and much much more. Screen apps are web-based applications that run on a screen. You can develop with any web technology you want. We have templates for ReactJS and Basic HTML, of which the latter can be used to develop anything in your own technology. -
27
Purple Dot
Purple Dot
Unlock a new revenue line for eCommerce with the world’s first waitlisting platform, and convert demand like never before. Let customers buy ahead of time. Whether through pre-orders, replacing out-of-stock buttons, or locking-in Sales customers before end-of-season, our waitlists help you sell more by converting more customers, regardless of whether you’re ready to sell at that exact moment. Our predictive analytics lets you easily break down how accurately your buy matched demand. See how much more you could have sold all the way down to the SKU level, and use this data to order smarter next time. To be successful, a waitlist strategy requires a dedicated shopping flow to gain trust and maximize conversion from your customers. Our end-to-end solution blends seamlessly into your site from the express checkout all the way to a self-service portal. Sell your new product lines before they’re available for general sale with Purple Dot pre-sale waitlists. -
28
Cliniconex
Cliniconex
Our light-touch workflow engagement platform helps care providers automate communications and engagement to simplify healthcare journeys for patients, families and staff. Better equip your team so updating patients, resident families and staff becomes second nature. Eliminate the burden of manual outreach so teams can focus on what matters most: caring for residents/patients. Be prepared for unforeseen situations by having a good communication plan and the right tools in place. Automated Care Messaging is a communications platform that works inside and alongside the tools you already use and adapts to the way you use them. Sold and supported by PointClickCare as well as compatible with any other EHR, our light-touch solution makes communicating with residents, families and staff a breeze. -
29
Waittable
Waittable
Waittable is a cutting-edge, cloud-based waitlist management software designed to streamline operations, enhance customer experience, and drive revenue growth for restaurants by bringing off Waitlist, Reservation, and Table Management and data driven CRM. Key Features 1. Online Waitlist Management: Reduce physical wait times and improving the overall dining experience. 2. Real-time Updates: Automatic SMS or WhatsApp notifications about wait times and status updates keep customers informed, minimizing frustration and anxiety. 3. Table Management: Optimize seating arrangements, reduce wait times, and increase table turnover with Waittable's intuitive table management system. 4. Customer Notifications: Personalized SMS or email updates ensure customers stay informed about their wait status, promoting transparency and trust. 5. Reporting and Analytics: Data-driven insights help restaurants optimize operations, identify trends, and make informed decisions -
30
CAKE POS
Mad Mobile
CAKE POS is an all-in-one solution that helps businesses serve guests faster, scale their technology, and grow. CAKE transforms how restaurants connect with customers and future-proofs operations. With features like tableside ordering, online ordering, QR code solutions, and loyalty, CAKE maximizes your revenue streams and streamlines your operations while helping lower labor costs.Starting Price: $69/month
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