Banner for Eyesec

Eyesec Reviews 

1,791
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for arriving promptly for appointments, working with high efficiency, and leaving properties exceptionally clean and tidy after the professional installation process. Consumers also deeply appreciate the thorough guidance and detailed explanations provided on how to easily operate the security systems and check camera feeds on mobile devices. However, a small group of people mentioned feeling dissatisfied due to occasional technical troubles, prolonged setup delays, or rushed sales interactions. These individuals experienced frustrating system errors, unexpected false alarms, or awkward communication hurdles during their overall service journey.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently professional,... See more

Service

Customers expressed great satisfaction with the service, highlighting that personnel arrived on time, were... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that installation... See more

Product

Reviewers mention positive feedback about product, highlighting great cameras that work perfectly and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to cancel appointments for Installation on two occasions. My phone contact was quickly answered and new appointments made efficiently with no hint of the frustration there must have been. Every... See more

Company replied

Rated 5 out of 5 stars

Chris was on time and was polite, friendly and professional. He was thorough and informative as he reviewed the property. He completed the installation more quickly than I expected. He set up the TV a... See more

Company replied

Rated 5 out of 5 stars

17/02/26....The consulting engineer arrived on time for the appointment and was able answer all our questions plus give helpful advice. There was no sales pressure, we were given price options and l... See more

Company replied

Rated 5 out of 5 stars

Excellent service, the engineer arrived during the time allotted. He confirmed where the cameras were to be placed and the placing of the cabling. Everything was quickly up and running with minimal di... See more

Company replied


Company details

  1. Security System Installer
  2. also in
  3. Burglar alarm shop
  4. Security equipment
  5. Security service
  6. Security system supplier

About Eyesec

Written by the company

Eyesec makes professional home and business security simple.

We provide professionally installed CCTV and alarm systems designed around your property, your concerns and the way you want to use them — with no mandatory monthly fees.

It starts with a free, no-obligation security survey. One of our experienced team will visit your property, explain the systems available and recommend the most suitable options. We’ll give you clear advice, but the choice is always yours and there is never any pressure to proceed.

If you choose Eyesec, our professional installers take care of everything. Your system is installed, configured and connected to the devices you want to use, including your television, smartphone or tablet. Before we leave, we’ll show you exactly how everything works and provide as much tuition as you need.

We believe advanced security technology should still be easy to live with. That’s why we use modern, reliable equipment while keeping everyday operation simple — whether you want to view your cameras at home, check your property while you’re away or receive security alerts directly to your devices.

Our support doesn’t end once the installation is complete. Friendly technical assistance and ongoing aftercare are available whenever you need them, with our team only a phone call away.

All quoted prices include professional installation, and flexible payment options are available, including interest-free credit, Buy Now Pay Later and other finance options, subject to eligibility and applicable terms.

Free security surveys. Professional installation. Straightforward support. Security made simple.

Fully Guanranteed

Peace of Mind

Peace of Mind

Every Eyesec system is installed with a comprehensive 12-month guarantee, covering both parts and workmanship across your complete installation. Should you need any assistance, telephone technical support is also included, giving you direct access to our team when you need us.

3-Year Manufacturer Warranty
All of our camera units and DVR/NVRs are supplied with a 3-year manufacturer's warranty, providing additional long-term reassurance and protection for the equipment installed in your property.

Lifetime Guarantee
For complete peace of mind, Eyesec gives you the option to renew your guarantee annually, allowing you to maintain continuous protection for the lifetime of your system.


Contact info

Darker Nights Are Coming Security Offer

Get 10% off your new Eyesec system with code TRUST10

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,791)

215 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional from the start

Professional from the start, no pressure.

Jamie the fitter was excellent. Very helpful, clean and tidy.

Helpful with set up on our phones and made sure we could operate but also explained where we could get help in the future.

Really polite and professional

16 October 2026
Eyesec logo

Reply from Eyesec

Thank you for taking the time to leave a review. The great service continues. If we can be of any further assistance please give us a call on 0800 112 0100 (Option 3)