Hi there,
Thanks for reaching out.
To clarify, these users are all using the Author role? Are they the creators of the stories, or were they created by someone with e.g. Administrator role? There might be some messages is the browser console (press F12 to open) when this happens, which could help us investigate.
Alternatively, you should always be able to see all stories on the “All Stories” page, so I recommend using that in the meantime.
Thanks for your reply.
Yes, all three members have the Author role, and they are the creators of their respective stories, not created by anyone else in the team. However, when I log in using their credentials on my system, the stories load perfectly without any issues. Currently, they are accessing their older stories through the “All Stories” section, as you mentioned.
Here’s the message shown in the browser console:
JQMIGRATE: Migrate is installed
load-scripts.php?c=0olyfill&ver-6.8.3:5
version 3.4.1
Initialized driver at: Fri Oct 31 2025 16:34:41 GMT+0530 (India Standard Time)
chext driver.js:539
Initialized chextloader at: 1761908681838
Thanks for the quick reply. In that case, it sounds like a potential browser issue for these other people. I’d suggest following typical debugging steps such as trying incognito mode without any extensions, or even a different, up-to-date browser, to see if the issue still occurs.
