Ask most HR people what the job is and you get a version of the same sentence: we support the business. Jennifer McClure thinks that sentence is the ceiling. Her case is structural rather than motivational. HR writes and administers the policies, buys the benefit plans, and designs the systems that decide what people get paid. No other function lands on every employee that way, which makes it, in her words, the job in every organization with the opportunity for the most influence and impact. The catch is that the influence has to be claimed, and most people wait to be handed it. Jennifer McClure, founder of DisruptHR, on episode 2 of Culture Litmus. Full episode in the comments. #EmployeeEngagement #HRLeadership #EmployeeListening #CultureClubX
To whomever posted this, so good. Such as good insight from Jennifer. And from my experience, I think one of the biggest ways HR claims that influence is by making sure the people initiatives we introduce actually change what happens in the business. We can identify the right leadership capability, build a very good program and communicate it extremely well. But if leaders go back to work and nobody reinforces whether they're actually using it, the influence stops pretty quickly. For me, HRs opportunity isn't just helping define what needs to change. Its helping make sure it actually does. And that's actually rare. About 80% of training, coaching, or any change initiative fails to produce the desired results. What can ensure nearly 100% success in that is known but rarely practiced due to lack of knowledge, lost in the storm of all the urgent but not important tasks, etc. That takes identifying just a few critical behaviors, having an accountability system set up for leaders, leaders monitoring performance and coaching/remediating if they don't see or recognizing/rewarding if they do. Hope that is helpful and thanks again.
Full episode, transcript and takeaways: https://www.culturemonkey.io/cultureclubx/s07-e02-hr-as-chief-disruption-officer/?utm_source=linkedin&utm_medium=organic&utm_campaign=s07e02&utm_content=company_post