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Discover what's coming to Microsoft Ignite, Nov 17-20, 2026.

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INDUSTRY

Microsoft for telecommunications

Connect the future with AI.
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White paper

Discover how agentic AI is transforming telecom operations

Download the white paper
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Blog

Learn how Microsoft is powering the future of telecom with agentic AI

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Video

Transforming Telco with GenAI: Proximus and TCS's GitHub Copilot Journey

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Blog

Microsoft AI ignites telecom innovation and growth

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OVERVIEW

Transform telecom innovation and growth

Accelerate your business performance and growth with Microsoft AI

Personalize customer experiences

Reinvent customer care using agentic AI to improve satisfaction and increase loyalty and digital adoption.

Secure and automate business operations

Build trust and accelerate service delivery with unified data, integrated security, and AI-powered automation.

Optimize with autonomous networks

Automate the network to self-heal and optimize to mitigate cyberthreats and ensure service continuity.

Grow beyond connectivity

Generate new revenue with AI-driven solutions and security offerings that monetize network investments.
CUSTOMER ENGAGEMENT PLATFORM

Elevate telecom customer experiences

Deliver simple, AI-powered customer experiences with the Customer Engagement Platform by Amdocs and Microsoft.
Learn more
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CUSTOMER STORIES

See how organizations are innovating

  1. Vodafone Logo
  2. KDDI Logo
  3. T-Mobile Logo
  4. Telefonica Logo
  5. docomo business logo
Building with Vodafone logo on it
Vodafone Logo
“With Microsoft Foundry…seamlessly explore, build, test, and deploy using cutting-edge AI tools and machine learning models.”
Ahmed Elsayed, CIO UK and Europe Digital Engineering Director
70%
Of inquiries were resolved by TOBi
30%
Of inquiries were directed to a live agent
Products
  • Azure AI Studio
    Microsoft Foundry
  • Azure AI Search
  • Microsoft copilot icon
    Microsoft Copilot
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KDDI Logo
“Streamlining information collection and using generative AI to create PowerPoint documents accelerates the sales cycle.”
Masayoshi Kobayashi, Core Staff Member, Business Design Division, Business Solution Sector
74%
Reduction in sales prep time
Products
  • microsof copilot icon
    Microsoft Copilot
  • GitHub Copilot
  • Azure