This question was phrased by the source as follows: "How influential, if at all, are each of the following in your decision to purchase again from an online retailer?"
*Total number of respondents from Germany, the United Kingdom, France, the Netherlands, and Belgium.
Citation formats
Important factors to shopping again from an online retailer in France 2024
For French consumers, free shipping was the most influential factor in the decision to buy again from an online retailer, according to a 2024 survey. Best prices and free returns followed.
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Mollie . (November 18, 2024). Leading reasons to buy again from an online retailer in France in 2024 [Graph]. In Statista. Retrieved October 13, 2026, from https://www.statista.com/statistics/1610331/france-reasons-to-buy-again-from-an-online-retailer/
Mollie . "Leading reasons to buy again from an online retailer in France in 2024." Chart. November 18, 2024. Statista. Accessed October 13, 2026. https://www.statista.com/statistics/1610331/france-reasons-to-buy-again-from-an-online-retailer/
Mollie . (2024). Leading reasons to buy again from an online retailer in France in 2024. Statista. Statista Inc.. Accessed: October 13, 2026. https://www.statista.com/statistics/1610331/france-reasons-to-buy-again-from-an-online-retailer/
Mollie . "Leading Reasons to Buy Again from An Online Retailer in France in 2024." Statista, Statista Inc., 18 Nov 2024, https://www.statista.com/statistics/1610331/france-reasons-to-buy-again-from-an-online-retailer/
Mollie , Leading reasons to buy again from an online retailer in France in 2024 Statista, https://www.statista.com/statistics/1610331/france-reasons-to-buy-again-from-an-online-retailer/ (last visited October 13, 2026)
Leading reasons to buy again from an online retailer in France in 2024 [Graph], Mollie , November 18, 2024. [Online]. Available: https://www.statista.com/statistics/1610331/france-reasons-to-buy-again-from-an-online-retailer/