safeMedicate Reviews 

1,570
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often highlight that the digital software is extremely user-friendly, well-organised, and serves as an invaluable resource for mastering medication dosages and calculations. People frequently mention that the online tutorials are very easy to understand and follow, allowing learners to progress smoothly through essential modules. Students and educators appreciate the clear structure, practical practice tests, and detailed feedback that significantly boost confidence for professional nursing exams. Some reviewers were not happy with certain digital usability aspects, noting that constant scrolling, awkward navigation, repetitive content, and minor tracking issues can occasionally make the learning experience frustrating.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting it is a brilliant resource that helps students learn... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great resource for students to learn about giving medications, but also to test their knowledge. It is also user friendly, and easy to set up assessments with great support.

Company replied

Rated 5 out of 5 stars

Impressive overall, though it would be even better if it remembered your last position. I often end up scrolling through numerous pages when I need to pause or suddenly stop watching the videos. It's... See more

Company replied

Rated 5 out of 5 stars

The teaching of safe medication helps me to know the correct dosage and time. It helped, although I have completed my two-year placement and have now graduated. It is a great and important module in n... See more

Company replied

Rated 5 out of 5 stars

I am a lecturer and use this tool across multiple undergraduate programs in adult and mental health nursing. The ability to set up mock assessments that students can get automatic feedback on is... See more

Company replied


Company details

  1. Educational institution
  2. also in
  3. Career and Education Provider
  4. Midwife
  5. Nursing college
  6. Registered General Nurse

Written by the company

There is no room for error with drug calculations. Develop and assess your skills with the world's leading resource for healthcare students and practitioners. Authentic World Ltd is the global market leader in the design and development of virtual authentic drug dosage calculation learning and assessment environments. Its flagship safeMedicate® suite of programs are currently informing the competence development of over half a million users across the globe with over 6.4 million authentic assessments employed to test and assure their dosage calculation competence. This makes it one of the most trusted resources for healthcare practitioners and students wishing to ensure safe and responsible practices in drug dosage calculations and medication administration.

COVID-19 Education Support | FREE ACCESS FOR NHS STAFF

Written by the company

As a healthcare professional led team we are pleased to offer safeMedicate free of cost to NHS colleagues during the COVID-19 pandemic.
Our COVID-19 Education Support module is our contribution to supporting your competence updating in COVID-19 related drug dosage calculations. You may also be interested in our international suite of safeMedicate authentic learning and assessment environments.
CLAIM YOUR FREE ACCESS
The safeMedicate team is pleased to be working with Health Education and Improvement Wales (HEIW) and other NHS organisations across the UK, in offering our translational research, design and development and training and support services as a contribution to supporting you during this unprecedented COVID-19 crisis. If you are a practitioner working in a UK private healthcare organisation then please get in touch with us at covid-19.support@safemedicate.com using your work email address so that we can discuss your requirements.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,570)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful

Awful. Who cares what the calculations are as long as you get the dose right? It's not realistic at all and doesn't translate to real life. The system is so awkward to use with constant clicking and scrolling, and fiddly drawing of syringes and IV drops. Just ask the question and let people answer. Simple. I'd rather do a 150 dose meds round than get marked on what I've put in some stupid drop down box that doesn't affect the outcome anyway. The design isn't fit for purpose and shouldn't be used by lazy organisations who can't be bothered to mark a proper exam.

6 August 2026
Unprompted review
safeMedicate logo

Reply from safeMedicate

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with safeMedicate was frustrating.

We understand the point you’re making about the difference between demonstrating that you can calculate the correct dose and demonstrating it through a particular digital interface. However, the purpose of safeMedicate is to assess more than the final numerical answer, including the application of calculations to medication administration scenarios.

We’d welcome the opportunity to understand more about the specific issues you encountered so that we can feed them into our ongoing development work.

Rated 3 out of 5 stars

There is plenty that is good about safeMedicate, but some challenges too. ..

What is great is that the system gives lots of coaching and opportunities to practice for those who have the time to give to it. Explanations can be clear and patient record details appear authentic. Though I do wonder how much time busy students, often with a lot of family responsiblities and placements to fulfil, have for checking out all the videos and using it to develop their skills.

The down-side is that the system itself is not fully authentic. Graduating students will not be completing boxes with the patients' data to identify what the drug dose will be (at least, they are not at present). They will not be dragging digital sliders on a screen to set IV drip rates, or filling syringes by dragging the plunger in a neat sideways movement across a screen - a tricky action to make. As a tutor, I have as much a challenge coaching students in how to use the safeMedicate system as in undertaking the calculations themselves. Some have 'failed' assessments because they could not control the mouse well enough when trying to drag the plunger or slider. Some have struggles because they have dyslexia and so they cannot make out the part on the screen that they have to move, or they can't identify the parts of the digital representation of the syringe correctly and so they don't apply their (correct) answer correctly to the physical adjustment of the digital syringe. It can be quite frustating and distressing for some students, and I understand their difficulties.

5 August 2026
Unprompted review
safeMedicate logo

Reply from safeMedicate

Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that you find the coaching, practice opportunities, explanations and patient records useful.

You also raise some important concerns about authenticity and accessibility. We’re particularly sorry to hear about students with dyslexia or motor difficulties finding some of the interactions frustrating or distressing - there are some third party add ons that i'm aware some organisations use to help with students who face these particular issues.

We really appreciate you highlighting these issues from a tutor’s perspective. Feedback like this helps us identify where the platform can be improved.

Rated 1 out of 5 stars

Boring

Boring, repetitive, not conducive to learning. The background elevator music interferes with presentation of the material. The monotone narration almost puts the learner to sleep.
The tracker doesn't keep accurate count of modules achieved.
Really disappointing. I was excited about this class/program.

12 May 2026
Unprompted review
safeMedicate logo

Reply from safeMedicate

Thank you for taking the time to provide your feedback. The majority of the learning modules themselves do not contain any background music, however our new safeHANDS module does have some light music in the background - I will pass this feedback on.
Your safeMedicate usage is recorded automatically but you do need to log out of your account using the logout button for the most accurate recording of your safeMedicate session.

I can see you are a US/North American user - please feel free to reach out to the US support team if you would like to discuss any aspects further.

Rated 5 out of 5 stars

Brilliant

We have been given Safemedicate since year one of my nursing degree. Its so user friendly and for someone who always fear Maths, by year 3 I am mastering medication equations and scoring 50/50. Its great 👍🏻

25 February 2026
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Safe Medicate is brilliant!!

Safe Medicate is a brilliant resource that is built into the Nursing programme enabling students to engage with the learning of safe and correct calculations and measurements of medications (Tablets/capsules/liquids) and IV infusions.
The more you engage with the resource the easier it gets and having access to daily practice tests allows for reduced errors when it comes to the exam (100% required to pass). Safe Medicate is brilliant!!!

18 February 2026
safeMedicate logo

Reply from safeMedicate

Thank you so much for your fantastic feedback! We’re delighted to hear that safeMedicate has been a valuable part of your nursing programme and that the daily practice tests are helping build confidence and accuracy ahead of the 100% pass requirement. It’s great to know the resource is supporting your learning and reducing calculation errors. Wishing you every success throughout your nursing journey!

Rated 5 out of 5 stars

Safe medicate was very helpful though…

Safe medicate was very helpful though out my studies at Anglia Ruskin University.

9 October 2025
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

It is easy to access.

It is easy to access.

6 February 2026
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Cannot fault it!

I cannot praise safeMedicate highly enough. The product is a brilliant way for individuals to develop competence with an extensive range of drug calculations from Essential Skills to more complex Body Surface Area and Injectable Medicines calculations. The team are incredibly responsive and continue to develop their products to enhance them in line with professional standard changes.

9 February 2026
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

It is self guided

It is self guided , tailored to student learning. Very good guide for safe meditation

9 February 2026
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Very easy system to practice prior to exam

SAFE MEDICATE FORMATIVE ASSESSMENT HAS REALLY HELPED ME TO PASSED MY SUMMATIVE ASSESMENT EXAMS.

31 July 2025
safeMedicate logo

Reply from safeMedicate

Thank you for the 5* review and letting us know that safeMedicate has helped you in passing your assessments! Congratulations!

Rated 5 out of 5 stars

Very interesting

Very interesting

6 February 2026
safeMedicate logo

Reply from safeMedicate

Many thanks for the 5* review - we appreciate you taking the time to leave your feedback!

Rated 5 out of 5 stars

Very well organised and helpful in…

Very well organised and helpful in learning medicines dosage calculations. It also helps to know different names of medication, their uses and understand dose in certain medicines. Really useful and has helped me to improve my knowledge in safe medicines management.

30 January 2026
safeMedicate logo

Reply from safeMedicate

Many thanks for sharing your experience with us - we're so glad you've found safeMedicate beneficial!

Rated 5 out of 5 stars

SafeMedicate

Modules and instructions were very easy to follow

7 February 2026
safeMedicate logo

Reply from safeMedicate

Thank you for the 5* review - we really appreciate your feedback!

Rated 5 out of 5 stars

I have use Safemedicate website to…

I have use Safemedicate website to practise and it was really helpful. I pass all my exams.

5 December 2025
Unprompted review
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Very easy to use and so helpful for the…

Very easy to use and so helpful for the exam.

2 February 2026
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

My exposure and experience in learning Safemedicate

My experience using safeMedicate
I was able to learned and acquired knowledge on drugs calculation and administering, IV Fluid, Antibiotics. The five rights of medication administration.

20 January 2026
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Very helpful and easy to use

Very helpful and easy to use

1 December 2025
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Realistic Qestions that you will see in Practice.

Good example to practice and build confidence for my exams.
Good videos to demonstrate drug dosage and calculation.
I felt that I am well prepared for placement.

28 January 2026
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Great!!

The teaching of safe medication helps me to know the correct dosage and time. It helped, although I have completed my two-year placement and have now graduated. It is a great and important module in nursing.

5 February 2026
safeMedicate logo

Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look