Qualitative Research

Qualitative Research 

Quintessentially human
The image depicts four individuals standing closely together with their arms around each other, conveying a strong sense of camaraderie and connection.

Brands today are drowning in signals but starved for meaning. Algorithms can track clicks, but they can’t decode context. Amidst the rush to accelerate and automate, the human story is at risk of getting lost. 

At Kantar, we believe that to be quintessentially human is to see beyond the signals—to see and feel the human story behind the data. In a world shaped by algorithms and automation, we stay grounded in empathy, curiosity, and understanding. Technology may accelerate what we do, but it’s our humanity that gives it meaning. Because brands aren’t built by machines—they’re built by people, for people. And that’s where we begin. Kantar’s qualitative practice helps you grow your brand with meaning, difference, and authenticity. 


Real human experiences

Go beyond what people say to hear the unspoken, observe the subtle, and understand the why behind the what. 

By understanding human context and anchoring trends in the complex reality of life, your brand is equipped to rethink, move beyond assumptions, and make smarter decisions


More meaningful connections

Break down siloes through our ability to seamlessly blend qualitative and quantitative research alongside secondary data sources and frameworks across the full breadth of Kantar’s portfolio. 

Tap into the expertise of over 600 qualitative practitioners in 60+ countries, ensuring that when your brand speaks, it resonates, when it acts it aligns, and when it grows, it grows with integrity.

Scaled insights, at the speed of business

Benefit from global reach and powerful local cultural expertise amplified by technology, to deliver insight at the speed of business.

Harness AI-assisted analysis and technology that bring insights closer to real-time decision-making—without compromising depth or nuance. 

Outcomes for brand growth

Insights aren’t just data points, they’re reflections of real people, their experiences, and the world around them. 

By connecting these insights through Kantar’s Meaningful Different Salient framework, proprietary behavioural science frameworks and hands-on activation support, you can turn human understanding into meaningful business outcomes. 

 

Our Solutions

Capture real human stories, at scale. 

 
How do you move beyond data points to truly understand the people behind them — quickly, confidently, and across markets? 

Kantar Converser connects brands directly to people through AI-moderated, one-to-one conversations — capturing the nuance of real human stories, in the moment, at scale. 

By uncovering authentic emotions, behaviours and motivations in people’s own words, Kantar Converser helps you understand the why, not just the what.

Key Features

Deep human understanding, at scale 

Kantar Converser enables in-depth, one-to-one conversations with large and diverse audiences, helping you move beyond surface-level signals to uncover the true why behind behaviour. It delivers authentic human insight you can confidently act on. 
 

Powered by AI, grounded in Kantar expertise

AI-moderated conversations are expertly designed using Kantar’s proprietary frameworks and decades of qualitative expertise. This delivers faster insight without sacrificing depth — accelerating analysis and synthesis so insight keeps pace with decision-making. 

Greater reach, efficiency and honesty  

People take part in their own time and space, making it easier to reach more voices across markets and hard-to-reach audiences. One-to-one conversations also unlock greater honesty on sensitive topics, delivering a smarter, more cost-efficient way to achieve both richness and reach. 

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Uncover real-time qual and quant insight in one session 

How do you get a holistic understanding of consumers and the context behind the numbers to make smarter decisions? 

Kantar Live connects you directly with consumers through an expertly moderated online session, blending the richness of qualitative insight with the speed and scale of quant. With AI-powered analysis, thoughtfully designed discussion guides and post-session debriefs, you’ll get a clear view of what people think, feel and do so you can take strategic actions grounded in real human perspectives.

Key Features

Qual and quant in perfect sync

Capture authentic consumer feedback with emotional depth and measurable scale, all in one live session with up to 100 participants. 
 

AI-enhanced, expert-led

Make every session count with live moderation, thoughtfully designed discussion guides, and AI-powered summaries that help you probe deeper and surface key themes in real time. 

Interactive and immediate 

Engage participants through live voting, chat responses, polls and media uploads followed by a post-session debrief with Kantar experts to align on clear next steps 

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