Cookie Notice
This Notice will detail how Syncfusion uses cookies, web beacons, and other technology to collect information on Syncfusion's website. We encourage you to periodically review this Notice as Syncfusion may update it from time to time. Updates will be reflected in the Effective Date at the top of this Notice. See our Privacy Policy to learn how we protect your privacy.
Syncfusion uses cookies and other technologies for storing and honoring your preferences and settings on our website, enabling you to sign into your account, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.
Cookies are placed on your device to enable features and functionality, as well as to store individualized preferences for essential features and additional services provided by Syncfusion. For example, cookies ensure that items you add to your cart stay there if you leave the site and come back. They also help us identify your device, secure your access to our website, and even notify us if someone tries to access your account from a different device. Cookies can also be used to recognize language preferences.
What is a Cookie?
Cookies are small text files created when your web browser loads a particular website. These text files are sent to your browser from websites you visit and downloaded to the computer or mobile device you are using to access such sites. Later, cookies are sent back to the site each time you visit it, or to other sites that recognizes these cookies.
Opting Out
Disclaimer: You will not be able to opt out of strictly necessary cookies. If you set your browser or device to refuse cookies, you may not be able to use all the features of the Syncfusion website.
Managing Cookies Preferences in Your Browser
Most browsers contain options which allow you to manage whether to allow websites to accept cookies and to clear cookies and browsing data. For example, Google Chrome's settings at chrome://settings/cookies allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites. Google Chrome also offers Incognito mode, which deletes your browsing history and clears cookies from the Incognito windows on your device after you close all of your Incognito windows.
Managing Cookies Preferences on a Mobile Device
Many mobile devices and applications offer options to manage similar technologies, like unique identifiers used to recognize an app or device. For instance, on Android devices, you can control the Advertising ID, while on Apple devices, you can manage the Advertising Identifier in your device settings. Additionally, app-specific identifiers can often be managed within the app's settings.
Your mobile operating system may also provide additional choices to opt out of interest-based advertising or reset your mobile identifiers. For instance, on iOS devices, you can use the “Allow Apps to Request to Track” setting, while on Android devices, you can use the “Opt out of Interest-Based Ads” setting. These settings let you restrict the use of information about your app usage for the purpose of serving personalized ads based on your interests.
Managing Cookie Preferences on Our Website
You can manage your preferences relating to the use of cookies on our website by managing your preferences in our Cookie Banner and modifying your cookies settings as available within the pop up on the lower left hand side of the webpage.
Updates & Changes to This Notice
We may update this Cookie and Tracking Notice from time to time to reflect changes in technology, legal requirements, or our business operations. When we do, we will revise the Effective Date at the top of the Notice and, where required by applicable law, provide additional notice (for example, via email or a prominent banner on our website). We encourage you to review this Notice periodically to stay informed about our use of cookies and related technologies.
GDPR and EU/UK Visitors
Our Legal Basis for Using Cookies (GDPR/EU Visitors)
For visitors from the European Economic Area (EEA), the UK, or Switzerland:
We process strictly necessary cookies based on our legitimate interests (to ensure our website functions properly). We process all other cookies (for example, analytics, performance, and advertising cookies) based on your consent. When you visit our website, you will see a cookie banner or similar mechanism prompting you to accept or reject non-essential cookies. You can manage your cookie preferences at any time by clicking on our “Cookie Settings” link or by adjusting the settings in your web browser.
Data Sharing with Third Parties
We may use third-party service providers that set cookies on our website, such as analytics providers (for example, Google Analytics), social media platforms (for example, LinkedIn, Facebook), or advertising partners. These third parties may receive certain data (such as your IP address, device information, and browsing behavior) to help us analyze website traffic, personalize content, and measure the effectiveness of our advertising.
Where required by law, we obtain your prior consent before placing or enabling these third-party cookies on your device. Each third party is responsible for its own privacy practices, and we encourage you to review their privacy policies to learn more about how they handle your data.
Consent Mechanisms & Withdrawal of Consent
EEA, UK, and Australia Residents:
If you are subject to laws requiring consent for non-essential cookies (such as the GDPR in the EEA or the UK), our website will display a cookie banner that allows you to:
- Accept all cookies.
- Reject all non-essential cookies.
- Customize your cookie preferences (for example, enabling only certain categories).
California Residents (CCPA/CPRA)
For California residents, we may collect and share certain personal information as described in this Cookie and Tracking Notice and our broader Privacy Policy. Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:
- Know the categories and specific pieces of personal information we collect about you.
- Request deletion of your personal information.
- Opt out of the “sale” or “sharing” of your personal information, if applicable.
Our website will display a cookie banner that allows you to:
- Accept all cookies or “opt in.”
- Reject all non-essential cookies.
- Customize your cookie preferences (for example, enabling only certain categories).
Withdrawing Consent
You can change your preferences or withdraw your consent at any time by:
- Visiting our cookies settings as available within the pop up on the lower left hand side of the webpage.
- Adjusting your web browser settings to block or delete cookies.
Please note that blocking or deleting cookies may affect your ability to access some site features.
Questions
Please send your comments and questions regarding this policy to the following address:
By Mail:
Syncfusion, Inc.
2501 Aerial Center Parkway Suite 111 Morrisville, North Carolina 27560
ATTN: Legal Affairs [email protected]
By Email:
[email protected]
We will do our best to respond to all inquiries within 30 days.
Cookies that we use
Strictly Necessary Cookies
| Cookie | Description | Duration |
|---|---|---|
rc::a | Set by Google reCAPTCHA to identify bots and protect the website against malicious spam and abuse. | 13 months and 4 days |
rc::c | Set by Google reCAPTCHA to distinguish human users from automated traffic and provide spam protection. | Session |
cookieyes-consent | Stores user consent preferences and ensures consent choices are respected on future visits. | 12 months |
.SyncfusionAppsAuth | Syncfusion SSO cookie used during token validation for access to gated downloads. | 1 day |
auth_ok | Client-side tab flag used to avoid repeating download authentication checks after successful verification. | Session |
_grecaptcha | reCAPTCHA-related browser storage observed during testing. | 6 months |
bc-auth | Session Storage entry used by BoldCreate to hold the current client-side authentication state. | Session |
codestudio_idsrv_staging | IdentityServer session cookie created after successful sign-in to the CodeStudio/BoldCreate staging authentication service. | 30 days |
_SyncfusionAppsAuth | Read-only legacy Syncfusion SSO authentication fallback checked by BoldCreate during the gated-download flow. | 1 day |
_SyncfusionCodeStudioAuth | Read-only legacy CodeStudio authentication fallback checked by BoldCreate during the gated-download flow. | 1 day |
_ASPXAUTH | Read-only legacy ASP.NET Forms Authentication fallback checked by BoldCreate during the gated-download flow. | 1 day |
_GRECAPTCHA | Google reCAPTCHA Enterprise HTTP cookie used to perform bot-risk analysis and distinguish legitimate form submissions from automated or abusive traffic. | 7 days |
Strictly Functional
| Cookie | Description | Duration |
|---|---|---|
cs-theme | Stores the user's preferred theme (dark/light mode). | 12 months |
bd_wid_settings/5b2c9721-bd9e-4bbb-b7ed-99d6fd7398e4 | BoldDesk chat-widget settings cookie used to store widget configuration and visitor-facing widget state. | 7 days |
bd_wid_visited_pages/5b2c9721-bd9e-4bbb-b7ed-99d6fd7398e4 | BoldDesk Local Storage entry that records page URLs visited by the visitor for support-agent context. | 7 days |
bd_wid_conversations/5b2c9721-bd9e-4bbb-b7ed-99d6fd7398e4 | reCAPTCHA-related browser storage observed during testing. | 7 days |
Strictly Analytical
| Cookie | Description | Duration |
|---|---|---|
_ga | Tracks visitor, session and campaign information for website analytics. | 13 months and 4 days |
_ga_4SE4XZJYDE | Observed Google Analytics property cookie. | 13 months and 4 days |
_pagecount | First-party session cookie that stores the number of pages viewed during the current browser session. | Session |
Strictly Advertising Cookies
We do not currently deploy third-party advertising or retargeting cookies on the BoldCreate website.